We have the most satisfied NBN™ customers in Australia
iiNet came out on top in a recent major national survey comparing Australian NBN™ providers. iiNet received high scores for connection reliability, connection speed, value for money, technical support, customer support, bill clarity, and ease of setup. Show more
Why are iiNet NBN™ customers the most satisfied? We set ourselves apart from our competitors with industry-leading customer service and by offering unlimited data at affordable prices. At iiNet, we’ve been working with the internet since the dialup days and our experience has shaped us into the NBN™ experts. To date, the iiNet Group has connected over 370,000 NBN™ customers who, according to two major nationwide surveys, are the most satisfied NBN™ customers in Australia.
iiNet came out on top receiving high scores for connection reliability, connection speed, value for money, technical support, customer support, bill clarity, and ease of setup.
On top of this, our customers get the flexibility of no lock-in contract, value for money and a 24/7 technical support team. Any time of the day or night: you need us, we’ll be there!
We speak your language
You don’t need to know the big words, that’s our job. We take out the tech talk and breakdown the details to make things simple. Our customers showed us they appreciate the simplicity, giving us the highest scores across the board in two recent surveys for ease of setup, technical and customer support, and bill clarity.