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We're Australia's Best NBN Provider

We’ve been working with the internet since the dialup days and our experience has shaped us into the NBN™ experts. To date, the iiNet Group has connected over 600,000 NBN™ customers with industry-leading customer service and unlimited data at affordable prices.

With over 25 years of experience connecting Australians, customer service has always been our #1 focus. On top of this, our customers get the flexibility of no lock-in contract options and peace of mind with 24/7 tech support. Any time of the day or night: you need us, we’ll be there!

Lovely and fast customer service 5 stars!!

David

It was a really simple issue but the fella was lovely and had a good sense of humour about it all and made us so happy we changed over to iiNet!

Eliza

You people are so good, best IT mob in Australia. Five Stars.

Rodney

Steven was very friendly and helpful. There was no sales pressure from him. Excellent service from iiNet as always.

Peter

As usual IINET has the very best customer service, cannot fault them. Will be staying with IINET for a long time.

Gayle

I feel that the service that iinet provide is far beyond expectations!

Justine

Always been a great company to deal with

Michael

We'll connect you to
fast, reliable internet

iiNet NBN doesn’t just have industry-leading customer service; we’ve also got high-performance NBN services with the speed you need to get things done! According to the March Honesty Box RSP Broadband Performance Report, iiNet’s NBN plans beat Telstra and Optus for overall download speed achievement as a % of maximum.

Source: Honesty Box

Honesty Box March Results

We're the original NBN experts

  • We've been working with the internet since the dialup days and our experience has shaped us into the NBN™ experts.

  • We've connected over 600,000 customers to NBN™ with our friendly expert customer service.

  • No matter where you are, we make it easy to get online by being the only major ISP in Australia to deliver the full suite of NBN™ technology - yep, that means Satellite too!

We've been at this for over 25 years

And we know what we’re doing!

We’ve taken our love for the ‘net and made it our job to connect more Australians to faster, more reliable services that are backed up by our #1 customer service. Phone, broadband, mobile and more – with over 25 years of experience under our belts, we’ve got you covered.

1993

iiNet starts up

2010

One of the first ISPs to introduce NBN™ plans

2017

Launched NBN™ pre-order

Today

Over 600,000 satisfied NBN™ customers

Awesome NBN™ plans wherever you are...

We’re here to help you get set up on the NBN plan that fits your family’s needs. We've got you covered when it comes to switching to the NBN.

NBN™ speeds to suit you
Contract flexibility
Never worry about quotas
Complementary email protection
Best NBN™ Provider 2019**
Home phone service and email included

NBN50

$74.99/mth

Min cost $579.88

43.5Mbps

Typical evening speed*

Liimitless Data

Pay as you go calls

$5 ADD ON

Unlimited calls to Australian mobiles & standard lines

NBN100

$99.99/mth

Min cost $729.88

80.6Mbps

Typical evening speed*

Liimitless Data

Pay as you go calls

$10 ADD ON

Unlimited calls to Australian mobiles & standard lines

Typical Evening Speed indicates download speed and is measured between 7pm-11pm. FTTN, FTTC & FTTB speeds to be confirmed when active. Actual speeds may vary due to various factors. Our NBN100 plan is configured on the NBN100/20 wholesale speed tier which provides upload speeds between 1Mbps and 20Mbps. Learn more about NBN™ speeds. NBN™ Key Facts Sheet . Additional once off $300 nbn™ New Development charge applies if your premises is identified by nbn™ as being within the site boundary of a new development. ** Additional $59.99 setup fee applies for optional Fetch Entertainment Bundle.
View NBN™ Plans
**National ISP consumer survey 2019

24/7 technical support

The internet doesn’t sleep so you’ll be supported around the clock with a 24/7 technical support from an award-winning Australian NBN provider. Any time of the day or night: if you need us, we’ll be there!

We make it easy for you!

Getting started on the NBN™ couldn’t be easier.

1. Join the NBN™ waitlist
2. Pick a plan and pre-order
3. Get notified once active
4. Go live with the NBN™
5. Party
6. Tell your friends!

We speak your language

You don’t need to know the big words, that’s our job. We take out the tech talk and breakdown the details to make things simple. Our customers showed us they appreciate the simplicity, giving us the highest scores across the board in two recent surveys for ease of setup, technical and customer support, and bill clarity.

Find your perfect plan with the #1 in customer service

Call 13 19 17 View NBN™ Plans