Who we are & what we do

iiNet is an Australian Internet Service Provider and a leading challenger in the telecommunications market. We're committed to making it simple for all Australians to get online across both our own ADSL2+ network and the exciting new nbn™ technologies. Our vision is to lead the market with services that harness the potential of the Internet and then differentiate with award-winning customer service. We employ more than 2,500 enthusiastic staff across four countries - 80 per cent of whom are employed to directly service nearly one million customers.

iiNet has a proud history of delivering awesome customer service, which has won us dozens of awards, including a silver medal in Customer Service at the 2015 Contact Centre World Best Practice Conference (Asia-Pacific).

A lot has changed since iiNet was founded in a suburban garage in 1993 and the broadband landscape continues to evolve. What hasn't changed is our passion for the transformative benefits of the Internet and our commitment to helping Australians connect better.

Media Centre

Our Media Centre contains media releases, papers and presentations and corporate resources.

Media Releases

All the latest releases from iiNet and our affiliated companies.

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The iiNet Blog

Check out the latest news, product reviews and opinion pieces, written by staff.

Go to iiBlog

Images and Logos

Find files for iiNet
corporate branding

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Connect better with iiNet's
award-winning service

We love the ‘net... So we've made it our job to connect more Australians to faster broadband, phone and web services and backed it all up with friendly customer service staff who know our products inside out.

View all of our awards.

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Where we've come from and what we've achieved along the way.
Current vacancies and why working for iiNet is awesome.
Everything you need to be a legal eagle.
Customer Charter
What can you expect from us?
Giving back to the community