Get your nbn® Fibre upgrade
nbn® Fibre is being rolled out in Aussie homes, and your address could be eligible for $0 installation. With the aim of futureproofing more homes, nbn co ltd.’s fibre upgrade initiative lets nbn® users connect more devices and enjoy faster internet speeds for work and play.Check your eligibility
Upgrade now to get a credit of up to $250
When you switch to iiNet with a Fibre Upgrade, you'll receive a credit of $250. Or, if you upgrade your existing iiNet nbn® to fibre, you'll get a credit of $100.
Once your new FTTP connection is activated, we'll apply the relevant credit to your account within 30 days. This offer ends December 31, 2023 unless withdrawn earlier or extended. T&C apply.Get started
Why upgrade to nbn® Fibre?
Get faster speeds
Unlock your internet’s greater potential. A high-speed Fibre to the Premises (FTTP) connection lets you experience rapid downloads, smooth streaming and seamless online gaming.
Connect more devices
Say goodbye to arguing over bandwidth. Rest assured the entire family can access your connection all at once with more consistency across multiple devices.
Futureproof your connection
Keep up with changing online needs. Ensure your home is ready for the increasing demands of digital connectivity by setting up the nbn® technology that can handle more.
How to upgrade to nbn® Fibre
Check your address
Enter your address on our nbn® page and select a Fibre Upgrade plan if you’re eligible. You’ll either stay on your current iiNet nbn®; plan or be connected to an interim plan while nbn® completes the installation.
Get nbn® Fibre installed
We’ll coordinate with nbn® about your upgrade and will keep you updated every step of the way. We'll help you choose a time for when nbn® will visit your home.
Enjoy faster internet
Once the installation is complete, we’ll automatically switch you to your new fibre plan once the connection is up and running. We'll send you a message to let you know when it’s time to plug in your high-speed modem.
nbn® Fibre, or Fibre to the Premises (FTTP), is nbn co ltd.'s best and fastest technology. Having a FTTP connection will mean that fibre will be connected all the way to your home – it's the best nbn® option available in Australia.
The duration for the installation and activation of your nbn® Fibre by nbn co ltd depends on your location and existing nbn® technology. nbn co ltd. estimates either 19 or 25 business days for urban addresses and 24 or 29 business days for remote/regional addresses. In the meantime, if you’re not already an nbn® customer with us, we’ll set you up with an Interim nbn® Plan so you can get connected quicker. Once your nbn® Fibre upgrade is complete, we’ll automatically switch you over.
nbn co ltd will install new nbn® equipment inside and outside your premises to complete the upgrade. We will help arrange a time for the installation and update you via SMS.
Installation appointment (you or someone over 18 needs to be home for this appointment)
An nbn® installer will install the necessary equipment and will need access to both the interior and exterior of your property. This appointment generally takes 3 to 4 hours but may take longer for more complex connections. Depending on your specific installation, there may be some noisy works or temporary service interruptions during the installation. n some cases, you will also need an initial appointment first. This will be determined by nbn co ltd.
Pre-installation visit (if needed, no one needs to be at home for this visit)
An nbn® installer will assess the exterior of your property to identify any potential obstacles and prepare for your installation appointment. This visit typically takes between 45 minutes to 1.5 hours. However, more complex connections may require additional time.
Eligible addresses where standard installation is required can upgrade for $0 installation. You will need to sign up to one of our eligible plans that require a compatible high-speed modem. In some cases, there may be additional fees when a new modem is required.
nbn co ltd. will determine if an eligible address requires a non-standard installation and if the upgrade requires additional costs associated with completing the upgrade.
You’ll need the landlord’s permission to upgrade to nbn® Fibre at their premises as it requires work to the property to set up the connection, such as drilling into walls. Contact your landlord or property manager to get written approval to proceed with the upgrade.
nbn® Fibre connections require a compatible modem router, which both connects you to the internet and distributes the connection to other devices.
We don’t have an end date, but nbn co ltd. is aiming to upgrade 10 million premises (or 90% of their Fibre to the Node customers) to ultrafast nbn® Fibre by the end of 2025.
Bonus credit of $250 applies to new iiNet customers (and to existing iiNet customers who do not already have a nbn® connection). A bonus credit of $100 applies to existing iiNet customers who are eligible for the iiNet nbn® Fibre Upgrade initiative and sign up before 31 December 2023. Offer may be withdrawn earlier or extended. Credit applied within 30 days of FTTP activation. If the FTTP service is cancelled before the full credit is used, any remaining credit balance will be forfeited. Offer is available in conjunction with other in-market offers. Offer not transferrable or redeemable for cash. Not for commercial or resale purposes.