Skip to main content

Quick Access


Quota
Usage
Network
Status
Billing &
Accounts
Change
Plans
Email
Settings ****
Forgot
Password

Search iiHelp

Looking for help? Find answers at iiHelp.

Internet

Billing & Accounts

Email & Hosting

Phone

Mobile

Moving House

Holiday Opening Hours (24 Dec - 1 Jan) - All times in EST

Sales

24 Dec (8:30am-8pm)
25 Dec Closed
26-28 Dec (8:30am-8pm)
29-30 Dec (8:30am-8pm)
31 Dec (8:30am-8pm)
1 Jan Closed

Billing

24 Dec (8am-8pm)
25 Dec Closed
26-28 Dec (8am-8pm)
29-30 Dec (9am-6pm)
31 Dec (8am-8pm)
1 Jan Closed

Tech Support

25 Dec Closed
26-28 Dec (8am-Midnight)
29-30 Dec (8am-Midnight)
31 Dec (8am-Midnight)
1 Jan Closed

Provisioning

24 Dec (8am-8pm)
25 Dec Closed
26-28 Dec (8am-8pm)
29-30 Dec Closed
31 Dec (8am-8pm)
1 Jan Closed

Residential

Sales

Technical Support

Billing

Calling from overseas? Dial

+61 8 9214 2222

Business

Sales

Technical Support

Billing

Domains & Hosting support

  • Mon to Fri: 9am-9pm AEDT
  • Sat to Sun: 9.30am-6pm AEDT

Activations & Connections

  • Mon to Fri: 8am-8pm EST
  • Sat to Sun: Closed

Other contact numbers

International callers

+61 8 9214 2222 (24 hours)

National Relay Service

133 677

Fax Numbers

1300 785 632

Translating & Interpreting

131 450

Complaints Process

Our complaints process is designed to resolve your issue as quickly as possible. If you feel a legitimate dispute isn't being resolved, ask about your escalation options. Learn about our escalation process

Perth iiStore

Perth iiStore

If you've ever wanted somewhere to pop in and check out the awesome iiNet product range or chat with our techii™ team, then our flagship iiStore in Subiaco is what you've been looking for.


502 Hay street (Ground Floor)
Subiaco, WA 6008

Open:
Mon to Fri: 8:30am-5pm (AWST)
Sat: 9am - 5pm (AWST)
Closed on Public holidays

Find us on Social Media

Find us on Social Media

 

 

Calling iiNet if you have a hearing or speech impairment

If you have a hearing or speech impairment, you can call us via the National Relay Service:

TTY users:

Call 133 677 then ask for 13 19 17

Speak and Listen users:

Call 1300 555 727 then ask for 13 19 17

Internet relay users:

Connect to the NRS then ask for 13 19 17