Check out our easy new how-to guides on iiHelp
Our new-and-improved support guides make it even easier to set up your iiNet services, troubleshoot issues and manage your iiNet account.Visit the new iiHelp
Our complaints process is designed to resolve your issue as quickly as possible. If you feel a legitimate dispute isn't being resolved, ask about your escalation options. Learn about our escalation process
In order to protect the health and wellbeing of both our staff and customers, our flagship iiStore in Subiaco is currently closed until further notice. Our friendly team are still available to help via the other channels above.
502 Hay Street (Ground Floor)
Subiaco, WA 6008
Closed Until Further Notice.
Calling iiNet if you have a hearing or speech impairment
If you have a hearing or speech impairment, you can call us via the National Relay Service:
Call 13 36 77, dial 0, then ask for 13 19 17
Speak and Listen users:
Call 1300 555 727 then ask for 13 19 17
Internet relay users:
Visit the NRS website and enter 13 19 17