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Some staff are currently working remotely via chat support, instead of at our call centre.

To help us assist you, please include one of the following details in your first message:

  • Username or Customer ID;
  • Full name;
  • Email address; or
  • Premises address.

Chat Support Hours

 Mon to Fri: 8am-8pm AEST

 Sat to Sun: 8am-5pm AEST


The information you provide will be used in accordance with our Privacy Statement