iiNet - connect better Skip to main content

Technical Support

Support & billing: 13 22 58


Sales: 13 19 17

Login to iiNet

Need help?

Are you an iiNet agent?

Login here.

Ajax actions in progress

Life. Upgraded with iiNet.

Get up to speed with NBN, Australia. Click to check out our NBN plans

We're the NBN experts

iiNet has great value NBN plans and all the info you need to know. Join the NBN revolution, Today!.

Gadgets and gizmos at the iiOnlineStore

Moving your broadband connection?

Looking to get connected at your new home? Our dedicated 24/7 moving team are happy to take you through the moving process.

Connect better with iiNet's award-winning service

We love the ‘net... So we’ve made it our job to connect more Australians to faster broadband, phone and web services and backed it all up with friendly customer service staff who know our products inside out.

  • awards
  • awards
  • awards
  • awards
  • awards
  • awards
  • awards
  • awards

What our customers are saying

"Once again, fantastic!! It's a breath of fresh air dealing with such a professional. Many thanks Owen."

Gary - 8 March 2016

iiNet Customer Service rated 4.02 out of 5 based on 28,447 ratings.


  • Perth Arena Logo
  • Hawks AFL Logo
  • Sydney 6ers Logo
  • Family Friendly ISP Logo & ICQDE Compliant Logo


TransACT logo

Welcome TransACT members

We are in the process of moving all TransACT Victoria customers onto the iiNet network. This means that you'll now be able to sign up for a great selection of iiNet products and services!

As an iiNet customer, you now have access to our great range of internet and voice services, as well as any new products we launch – this also includes any promotional offers! You will also continue to enjoy award-winning customer service from our dedicated support teams.

If you'd like to know a little bit more about iiNet, feel free to browse our website, or download our Welcome Booklet. Be sure to have a read through, to see how we can help you connect better.