Connect Better with iiNet
Have you purchased an iiNet NBN™ plan since May 2015? You may be entitled to a partial refund or be able to exit your contract without cost. iiNet is providing remedies to consumers who purchased NBN™ internet plans where their fibre to the node (FTTN) or fibre to the building (FTTB) connection was not capable of delivering the speeds promised. We acknowledge that by doing so, we likely breached the Australian Consumer Law. iiNet will be contacting affected consumers by 27 April 2018 to offer options including a refund, moving to a lower speed plan or exiting their contract. Click here for more information, or contact us on 1300 880 598.
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