Why choose iiNet as your
NBN Provider?
We have the most satisfied NBN™ customers in Australia
iiNet came out on top in two major national surveys comparing Australian NBN providers. iiNet also received high scores for connection reliability, connection speed, value for money, technical support, customer support, bill clarity, and ease of setup. Show more
Why are iiNet NBN™ customers the most satisfied? We set ourselves apart from our competitors with industry-leading customer service and by offering unlimited data at affordable prices. At iiNet, we’ve been working with the internet since the dialup days and our experience has shaped us into the NBN™ experts. To date, the iiNet Group has connected over 370,000 NBN™ customers who, according to two major nationwide surveys, are the most satisfied NBN™ customers in Australia.
iiNet came out on top receiving high scores for connection reliability, connection speed, value for money, technical support, customer support, bill clarity, and ease of setup.
On top of this, our customers get the flexibility of no lock-in contract, value for money and a 24/7 technical support team. Any time of the day or night: you need us, we’ll be there!
We'll connect you to
fast, reliable internet
iiNet NBN doesn’t just have industry-leading customer service; we’ve also got high-performance NBN services with the speed you need to get things done! According to the latest ACCC’s Measuring Broadband Australia Report, iiNet NBN beats Telstra and Optus for average download speed delivered.
Source: ACCC Measuring Broadband Australia Report, 2nd July 2018
We're the original NBN experts
- We've been working with the internet since the dialup days and our experience has shaped us into the NBN™ experts.
- We've connected over 370,000 customers to NBN™ with our friendly expert customer service.
- No matter where you are, we make it easy to get online by being the only major ISP in Australia to deliver the full suite of NBN™ technology - yep, that means Satellite too!
We've been at this a long time
And we know what we’re doing!
We’ve taken our love for the ‘net and made it our job to connect more Australians to faster, more reliable services that are backed up by our #1 customer service. Phone, broadband, mobile and more – we’ve got you covered.
1993
iiNet starts up
2010
One of the first ISPs to introduce NBN™ plans
2017
Launched NBN™ pre-order
Today
Over 370,000 satisfied NBN™ customers
Awesome NBN™ plans wherever you are...
We’re here to help you get set up on the NBN plan that fits your family’s needs. We've got you covered when it comes to switching to the NBN.
24/7 technical support
The internet doesn’t sleep so you’ll be supported around the clock with a 24/7 technical support from an award-winning Australian NBN provider. Any time of the day or night: if you need us, we’ll be there!
We make it easy for you!
Getting started on the NBN™ couldn’t be easier.
We speak your language
You don’t need to know the big words, that’s our job. We take out the tech talk and breakdown the details to make things simple. Our customers showed us they appreciate the simplicity, giving us the highest scores across the board in two recent surveys for ease of setup, technical and customer support, and bill clarity.
Find your perfect plan with the #1 in customer service