Skip to main content

Can I get/keep my home phone on the nbn®?

Yes! You can move your phone service across to our nbn® Phone service. This works just like your home phone, except it runs over the internet. You can even keep your existing phone number.

Please note nbn® Phone is only available if you choose to take an iiNet supplied nbn® modem. The nbn® Phone service will not be included and you will not be able to make or receive calls if you do not take up an iiNet supplied nbn® modem.

If you are using the nbn® Phone service on a ‘pay as you go’ basis, calls will be charged at the following rates (as applicable):

Local Calls 15c/call untimed
Standard National Calls 15c/call untimed
Standard Australian Mobile calls 29c/min
(per 30 second block)
1300 and 13 Numbers 30c/call untimed
International Calls From 5c/min
View international call rates

You may add a call pack to your plan which may reduce call costs on eligible calls. Call pack charges apply in addition to your monthly plan fee. Calls that are not included in your call pack will be charged on a ‘pay as you go’ basis.

Call Pack Call Pack Inclusions Monthly Charge
Basic Call Pack
  • Unlimited local calls (excluding 13/1300 numbers and calls to Directory Assistance 1223)
  • Unlimited standard national calls
  • Unlimited national calls to mobiles
$5
Value Call Pack
  • Unlimited local calls (excluding 13/1300 numbers and calls to Directory Assistance 1223)
  • Unlimited standard national calls
  • Unlimited national calls to mobiles
  • 100 minutes each month to call any landline or mobile in any destination listed in the Value Call Pack in the Full List – All International Destinations (excluding satellite phones)
$10
Premium Call Pack
  • Unlimited local calls (excluding 13/1300 numbers and calls to Directory Assistance 1223)
  • Unlimited standard national calls
  • Unlimited national calls to mobiles
  • Unlimited international calls to any landline or mobile to the following 23 destinations (excluding satellite phones): Canada, China, France, Germany, Greece, Hong Kong, India, Indonesia, Ireland, Italy, Japan, Malaysia, Netherlands, New Zealand, Singapore, South Africa, South Korea, Sweden, Switzerland, Taiwan, Thailand, UK and USA
$15

View international call rates
Download the nbn® Phone Critical Information Summary