View our International call rates

^International Top 15 include calls to standard landlines and mobiles in Canada, China, France, Germany, Greece, Hong Kong, India, Korea (South), Malaysia, New Zealand, Singapore, Taiwan, Thailand, United Kingdom and United States. Standard international rates apply to calls to other countries.

#100 international minutes include the first 100 minutes to standard landlines and mobiles in international destinations. Standard international rates apply thereafter. Unused minutes expire at the end of each month.

International calls using 0011 prefix only. Calls made using 0015 and 0018 prefixes are not included. Calls are bill in 1 minute increments.

International special services numbers (eg. toll-free and premium numbers) and calls to satellite phones are not included.

To get FTTB Phone up and running in your home, you'll need:

• A phone handset and cable
  FTTB Phone works just like a normal phone. To start using it, all you need to do is plug a standard phone handset (approved for use in Australia) into your FTTB WiFi modem.
• FTTB WiFi Modem
  You must use the FTTB WiFi Modem supplied by us in order for your FTTB Phone service to work.

FTTB Phone includes the following standard features:

• Calling Line ID Blocking
• Call Barring
• Call Forwarding Always, Busy, Selective and No Answer
• Call Waiting
• 3-Way Call

• Here’s a quick summary of the key information about our FTTB services, which are bound by our Customer Relationship Agreement.
  If you have any questions, please call us on 13 19 17.
• With every FTTB plan we offer a VoIP Phone service. To use it, you will require a standard phone handset (approved for use in Australia) supplied by you and you will need to purchase an iiNet FTTB WiFi modem.
• Calls to 000 emergency services are not guaranteed in the event of a power outage.
• We do not offer priority assistance, nor support for medi-alert services and monitored alarm systems. Priority assistance is offered by Telstra for people who may be reliant on a telephone service because of a serious medical condition. If you have a medi-alert or priority assistance service or believe that you are eligible, please consider this before proceeding with your order.
• Calls to 19/1900 numbers are not available.
• Calls to certain 'high-risk' international destinations are not available by default.
• This service is provided on the basis that you waive your Customer Service Guarantee in relation to the FTTB Phone. You do not have to agree to the waiver, but if you do not agree, we have the right to decline to supply the service.
• For calls on your FTTB Phone service;
  • Timed international calls are charged per second.
  • Calls to Australian mobile numbers are charged per 30 second block.
  • Included calls are subject to our Acceptable Use Policy.
• FTTB Phone must be paired with an active FTTB service. If your FTTB plan is cancelled, your FTTB Phone service will also be cancelled.