Compliance & Regulations

The internet and telecommunications industry is a highly regulated environment. iiNet is committed to its continued compliance with industry legislation and codes.

In response to these regulations, iiNet has created the following points of contact for use by key compliance stakeholders such as;

Regulatory Bodies

Any agency or body with an enquiry regarding regulatory matters should direct this to;

Law Enforcement Agencies

Our preferred method of receiving requests from Law Enforcement Agencies is via SEDNode.

Any enquiries in relation to compliance or regulatory matters should be directed to:

If a Law Enforcement Agency needs to arrange in person delivery of a document iiNet's address is 502 Hay Street (Ground Floor), Subiaco, 6008.

A request for iiNet's compliance with a Law Enforcement Agency should be submitted quoting the specific section of the Telecommunications Act that the request relates to, and signed by a duly authorised agent.

iiNet's compliance team endeavors to address all matters within the prescribed periods set within the applicable code of practice.

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