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Netphone

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Netphone terms, fees & guarantees

Terms All iiNet services are bound by our Customer Relationship Agreement. This page offers a quick summary of the terms, fees and guarantees that come with your Netphone service. If you have any questions, please feel free to contact us on 13 19 17.

Terms summary

  • Timed national and international calls are charged per second.
  • Calls to mobile numbers are charged per 30 second block.
  • Separate terms apply if your Netphone service is bundled with Broadband.

Fair use of Netphone2

A fair use policy applies to the free local and national calls on Netphone2. This allows us to give everyone a fair go by restricting access to those who may use this service excessively, unreasonably or unlawfully.

Excessive use is a continuing and unreasonably disproportionate use of the service when compared to other users. In the case of iiNet Netphone2, this applies to free calls in excess of three times the number of calls per iiNet Netphone2 service per month, averaged across customers on the same plan.

For more information, please refer to our fair use policy.

Call us now: 13 19 17
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