iiNet - connect better

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Who we are & what we do

iiNet is Australia's second largest DSL Internet Service Provider and the leading challenger in the telecommunications market. Publicly listed on the ASX 200, this billion-dollar company has been recognised as a global leader in customer service, winning the Large Business award at the 2013 International Service Excellence Awards. We employ more than 2500 inquisitive staff across three countries – 80 per cent of whom are employed to directly service over 900,000 customers. We maintain our own broadband network and support over 1.7 million broadband, telephony and Internet Protocol TV (IPTV) services nationwide.

We're committed to making it simple for all Australians to connect across both our own network and on the NBN. Our vision is to lead the market with services that harness the potential of the Internet and then differentiate with award-winning customer service.

A lot has changed since iiNet was founded in a suburban garage back in 1993 and the broadband landscape continues to evolve. What hasn't changed is our passion for the transformative benefits of the Internet and our commitment to helping Australians connect better.


Recognition for what makes us stand out and be the best.

Latest awards

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Media Centre

Media releases, papers and presentations, and corporate resources.

media iconMedia Releases
15 Sept 2014 iiNet lets Floriade bloom online with CBRfree Wi-Fi
27 August 2014 iiNet provides missing Lync for small business
15 July 2014 Internode gears up to make music at AVCon
29 May 2014 iiNet to build Australia's largest free WiFi network in Canberra
22 May 2014 iiNet: Most Aussies unaware of copper cut-off

ads iconiiNet Papers and Presentations

Want to know where iiNet stands on big telco issues? Check out the
papers and presentations here.

imagery and logos iconImagery and Logos

Here you will find original source files for iinet corporate branding, plus high resolution images of Executive and Board members.

iiNews iconiiNews

Take a look at the iiNet newsletters to see what's happening each month.

Michael's garage
Where we've come from and what we've achieved along the way.
Current vacancies and why working for iiNet is awesome.
Mumbo jumbo they made us put on our website.
customer charter
Our Customer Charter
What can you expect from us?
Giving back to the community
investor centre
Investor Centre
Shareholder information, from share price to ASX announcements and more