iiNet - connect better

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About iiNet

iiNet is Australia's second largest DSL Internet Service Provider and the leading challenger in the telecommunications market.

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Who we are & what we do

iiNet is Australia's second largest DSL Internet Service Provider and the leading challenger in the telecommunications market. We're committed to making it simple for all Australians to connect across both our own network and the National Broadband Network (NBN). Our vision is to lead the market with services that harness the potential of the Internet and then differentiate with award-winning customer service. We employ more than 2,500 enthusiastic staff across three countries – 80 per cent of whom are employed to directly service nearly one million customers. We maintain our own broadband network and support over 1.8 million services nationwide.

iiNet has a proud history of delivering awesome customer service, which has won us dozens of awards, including a silver medal at the Contact Centre World Awards in 2014.

A lot has changed since iiNet was founded in a suburban garage in 1993 and the broadband landscape continues to evolve. What hasn’t changed is our passion for the transformative benefits of the Internet and our commitment to helping Australians connect better.

Awards

Recognition for what makes us stand out and be the best.

Latest awards

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Media Centre

Our Media Centre contains media releases, papers and presentations
and corporate resources.

Media Relases

All the latest releases from iiNet and our affiliated companies.

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The iiNet Blog

Check out the latest news, product reviews and opinion pieces, written by staff.

Go to iiBlog

Images and Logos

Find files for iiNet corporate branding plus Executive team and Board member images.

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Michael's garage
History
Where we've come from and what we've achieved along the way.
careers
Careers
Current vacancies and why working for iiNet is awesome.
legal
Legal
Mumbo jumbo they made us put on our website.
customer charter
Our Customer Charter
What can you expect from us?
community
Community
Giving back to the community
investor centre
Investor Centre
Shareholder information, from share price to ASX announcements and more