iiNet - connect better

Technical Support

Support & billing: 13 22 58

Sales

Sales: 13 19 17

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What Our Customers Say

What our customers say

"Yusrah was very helpful, informative, polite and represents what iiNet stands for. Please pass on to her my thanks and appreciation."

Colin - 3 July 2014

"I've been with iiNet for about 3 years now and as always your customer service is outstanding. Thank you."

Jason - 11 July 2014

"Bart is very helpful and easy to talk to. I thank him for his excellent service."

Fiona - 19 July 2014
iiNet Customer Service rated 4.36 out of 5 based on 29,879 ratings.

Our Awards

  • Outstanding Customer Service Team

    Outstanding Customer Service Team Global Business
    Excellence Awards, 2014

  • Customer Service Leader of the Year

    Customer Service Leader of the Year and Woman of the Year
    Stevie Awards, 2014

  • Internet Service Provider of the Month

    Internet Service Provider of the
    month
    , Roy Morgan Customer
    Satisfaction Awards, 2014

  • Home Phone Provider of the Month

    Home Phone Provider of the Month
    Roy Morgan Customer
    Satisfaction Awards, 2014

  • Consumer Services Award

    Consumer Services Award
    WAITTA Awards, 2014

iiNet

TransACT logo

Welcome TransACT members

We are in the process of moving all TransACT Victoria customers onto the iiNet network. This means that you'll now be able to sign up for a great selection of iiNet products and services!

As an iiNet customer, you now have access to our great range of internet and voice services, as well as any new products we launch – this also includes any promotional offers! You will also continue to enjoy award-winning customer service from our dedicated support teams.

If you'd like to know a little bit more about iiNet, feel free to browse our website, or download our Welcome Booklet. Be sure to have a read through, to see how we can help you connect better.

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