iiNet - connect better

Technical Support

Support & billing: 13 22 58

Sales

Sales: 13 19 17

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e.g. 502 Hay St, SUBIACO WA 6008
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What Our Customers Say

What our customers say

"Maree was efficient, patient and courteous and even took the trouble to ring back the next day to ensure all had worked out. Superb!"

David - 8 June 2014

"Sravan was absolutely marvellous with the help he gave me this morning. His dedication to solving my problem was highly commendable and very much appreciated. Many thanks to Sravan."

James - 13 June 2014

"Keep up the good work guys! It's why I have stayed with you all these years!"

Richard - 28 June 2014
iiNet Customer Service rated 4.38 out of 5 based on 28,434 ratings.

Our Awards

  • Business Award for Service Distinction

    Business Award for
    Service Distinction
    ,
    CeBIT.AU, 2013

  • Home Phone Provider of the Year

    Home Phone Provider of the Year
    Roy Morgan Customer
    Satisfaction Awards, 2012

  • WA Large Business

    WA Large Business
    Annual Customer Service Institute
    of Australia Awards, 2012

  • Best Broadband ISP

    Best Broadband ISP
    Gizmodo Awards, 2013

  • Contact Centre of the Year

    Contact Centre of the Year
    Australian Teleservices
    Association Awards, 2013

iiNet

TransACT logo

Welcome TransACT members

We are in the process of moving all TransACT Victoria customers onto the iiNet network. This means that you'll now be able to sign up for a great selection of iiNet products and services!

As an iiNet customer, you now have access to our great range of internet and voice services, as well as any new products we launch – this also includes any promotional offers! You will also continue to enjoy award-winning customer service from our dedicated support teams.

If you'd like to know a little bit more about iiNet, feel free to browse our website, or download our Welcome Booklet. Be sure to have a read through, to see how we can help you connect better.

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