iiNet - connect better

Technical Support

Support & billing: 13 22 58

Sales

Sales: 13 19 17

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iiNet Fibre


What our customers are saying

What our customers are saying

"Emile was patient and helpful at all times. A huge thank you to him."

Susan - 2 October 2014

"Keep up the good work iiNet team. Thank you for your wonderful service and customer support."

Greg - 12 October 2014

"Harry was knowledgeable and very pleasant. Understood my problem and his own guidelines.
Was able to resolve the problem in an innovative way. Very happy!"

Peter - 31 October 2014
iiNet Customer Service rated 4.29 out of 5 based on 32,385 ratings.

Our Awards

  • Contact Centre of the Year

    Contact Centre of the Year Auscontact Association Awards, 2014

  • Outstanding Customer Service Team

    Outstanding Customer Service Team Global Business
    Excellence Awards, 2014

  • Customer Service Leader of the Year

    Customer Service Leader of the Year and Woman of the Year
    Stevie Awards, 2014

  • Internet Service Provider of the Month

    Internet Service Provider of the
    month
    , Roy Morgan Customer
    Satisfaction Awards, 2014

  • Home Phone Provider of the Month

    Home Phone Provider of the Month
    Roy Morgan Customer
    Satisfaction Awards, 2014

iiNet

TransACT logo

Welcome TransACT members

We are in the process of moving all TransACT Victoria customers onto the iiNet network. This means that you'll now be able to sign up for a great selection of iiNet products and services!

As an iiNet customer, you now have access to our great range of internet and voice services, as well as any new products we launch – this also includes any promotional offers! You will also continue to enjoy award-winning customer service from our dedicated support teams.

If you'd like to know a little bit more about iiNet, feel free to browse our website, or download our Welcome Booklet. Be sure to have a read through, to see how we can help you connect better.

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