May 2011 iiNews
Getting caught out online can happen to the best of us. My productive Wednesday last week ground to a sudden halt, when I unintentionally clicked on a pop-up. Within seconds, malware had taken over my machine and caused a major system melt down. Bah bow – fail.
Luckily for me, I'm a stickler for backing up my files and had a friendly IT Officer within throwing distance fix my desktop. Now with National Cyber Safety Awareness Week in full swing, I'm taking a strong cue to revisit my online habits. You should probably think about doing the same and learn how you can avoid malware.
That's it for an introductory segue this month. There's plenty to run through this edition, so go ahead and tuck in.
Happy Awareness Week!
iiNet's Online Safety Series spreads the word on cyber security
We've just launched our new Online Safety Series. Working side-by-side with our iiNet security experts, we've put together a program to help folks better understand how important (and easy) it is to stay safe online.
Making its debut with the Australian Government's National Cyber Security Awareness Week (30 May to 3 June 2011), our Online Safety Series will share fact sheets on big online topics each month. From tips on how to sniff out a phishing scam, shopping securely in cyberspace, to upping your social network smarts and more.
Check out iiNet's Online Safety Series and download the first Social Networking and your teenager factsheet. While you're there, you can also register your interest in arranging an Online Safety Seminar. For now, we can only offer seminars in Perth but we'll be looking to grow this nationwide.
The NBN switches on for mainland Australia
The National Broadband Network (NBN) was the talk of the town on 18 May 2011 as PM Julia Gillard met industry heavyweights to flick the switch, connecting Australia's first mainland site in Armidale (NSW).
We're chuffed to have had a couple of our own iiNet customers involved in the Armidale trial. Right now, they're connecting to the 'net thanks to the speed of light, giving them internet speeds 60 times faster than what we could offer them before.
For folks living in Armidale (NSW), Willunga (SA), Kiama Downs (NSW), Brunswick (VIC) and Townsville (QLD) keen to raise a hand to join trials for our next release, drop us an email at email@example.com. For the lucky few who join our trial program, you'll enjoy connecting to the NBN at no cost until pricing is set from October.
Not sure what the NBN is all about? Jump down to this month's Geek Speak to see it spelled out.
You've probably noticed - our fetchtv user interface received an extreme makeover recently. The schmick new look makes it even easier to check out the latest blockbusters, see what's on the box, plus stay on top of the latest apps and games. In addition to the visual refresh, here's what else is new...
We've welcomed Mathletics to the fetchtv suite of apps. Mathletics ushers in the next generation in learning, helping students from kindie to Year 12 enjoy maths and improve their results. Featuring essential course material presented in a fun and engaging way, the fetchtv Mathletics app brings learning into lounge rooms and helps inspire students to achieve their best.
On Demand TV
Fetchtv isn't just about great movies, it's also your one-stop-shop for a huge selection of on demand TV shows. If you haven't already, check out the Chronicles channel. Tune in for original, non-fiction programs and step back in time with documentaries and current affairs shows from sources like Australia's ABC.
The iiNet Freezone is home to a number of live streaming channels. To help you keep tabs on all the live action, we've added a What's Live section to the Freezone homepage. Keep your eyes peeled for special live events and streams - you'll see them plugged here from the front page.
Harry Potter and the Deathly Hallows Part 2 featurette
Thanks to our friends from Warner Bros. Pictures we're sharing a featurette from Harry Potter and the Deathly Hallows Part 2. Enjoy a quota-free taste of the final instalment from the Movies channel before its release in theatres on July 14 2011 across Australia.
WAMi Festival 2011
The recent WAMi awards were a big hit; and the Freezone Team was there to live stream the Western Australian Music Industry's night of nights. If you missed the live event, you can catch it on demand from the Music channel. While you're there, turn your speakers up and enjoy music from the WAMi Festival 2011.
In case you're new or haven't realised, ABC iView comes unmetered through the Freezone thanks to our great friends from the ABC. Catch up on all the best ABC TV, with most shows available on demand to watch up to 14 days after it's been added. Mind you, ABC News24 channel is an exception to the rule and is not quota free.
support & services
You've probably heard about the Federal Government's $43 billion NBN initiative. It's kind of a big deal and looks set to change the way millions of Australians access the 'net. If you're not sure what this loaded little acronym means, read on as we spell it out...
What is the NBN?
NBN stands for National Broadband Network.
Over the next few years, we'll see NBN Co working to lay an estimated 200,000 kilometres of fibre optic cabling to build the NBN. Once it's complete, 90% of homes, schools and businesses across the nation will be connecting to lightning-fast internet.
At the moment ADSL2+ is one of the fastest ways of accessing the net, using standard copper wiring to connect your home to your local telephone exchange. Because fibre can carry more bits of data than copper, anything you download from the internet will reach your computer a whole lot faster. With fibre you'll be connecting with download speeds of up to 100 megabits per second - around 12 times faster than the fastest ADSL2+ broadband currently available.
National Cyber Security Awareness Week - 30 May to 3 June 2011
It's rolled around again! Championed by the Australian Government (and supported by big partners like the Australian Federal Police and iiNet), National Cyber Security Awareness Week prompts us to pay attention to online security risks and the simple steps we can take to stay out of harm's way.
To learn more, visit staysmartonline.gov.au and adopt some new online habits to better protect yourself. While you're working on your cyber security game plan, don't forget to visit the newly launched iiNet Online Safety Series. We've kicked off this month with a factsheet on Social networking for you and your teenager; and will be sharing new instalments on a whole range of online topics in the months to follow.
Cyber scams, swindles, frauds and hoaxes can come disguised in all shapes and forms - we're talking banking fraud, identity theft, pyramid schemes, lottery shams, phishing, Nigerian spam, pranks and more. They can be tricky to spot at first, so this month we're looking at another popular ploy making the rounds.
Fake cold call scam targeting iiNet customers
We've heard reports from customers about a recent cold calling scam. Phone fraudsters are either impersonating iiNet or offering a supposed "special deal" to reward iiNet customers.
While these cold callers aren't tricking people into allowing them to gain remote access to personal computers, they are trying to pull a swifty by phishing for personal information or asking customers to sign up for products under false pretenses.
Don't be fooled! As a general rule, iiNet isn't in the business of making cold calls. There are exceptions however, such as when we've detected unusual activity on your account.
If you receive a call and you're not sure, simply hang up. You have every right to say, "Thanks, but I'd prefer to call you guys back" and hang up. You can then call iiNet's Support Team on 13 22 58 to check if it's legit.
If you're looking for extra homework, here's some extra links for supplementary information:
- Debunk or confirm shams with Hoax-Slayer or Snopes.com
- Learn from the experts at SCAMwatch and keep an eye on their SCAMwatch radar
- Pick up tips from our Discoveryzone on staying safe online
Tell us what you want from the BoBsquad™
Earlier this year we introduced folks to the BoBsquad™. Specialising in in-home installations for new broadband connections and providing tech advice on all things internet, our BoBsquad™ is made up of top iiNet Customer Support techies handpicked for the job.
Right now our BoBsquad™ is on the road and making house calls throughout sunny Perth. We're got big plans for the BoBsquad™ to rollout into Melbourne and Sydney very soon - so, stay tuned.
In the meantime, if you need a hand connecting your doovalackies to your thingamajigs, take a short time-out to help us answer a quick survey. We'd like to know what you're interested in getting help with and more.
Our survey will be completely anonymous. However, feel free to share your email address at the end if you'd like to go in the draw to be one of the first in Australia to own a shiny new BoB2™. Survey closes 5pm WST Thursday 30 June 2011.
entertainment & competitions
April Prize Pack Giveaway
Last month, to celebrate the return of 'The Wolf Pack' we gave away 50 in-season double passes. We're fresh out of passes this month but have 10 The Hangover Part II packs of merch (shirt, hat & Wolf Pack track jacket) instead.
In the sweltering, chaotic city of Bangkok, things once again go horribly wrong as Phil (Bradley Cooper), Stu (Ed Helms) and Alan (Zach Galifianakis) find themselves with missing memories and missing Stu's future brother-in-law, Teddy.
Thanks to Warner Bros Pictures, you can celebrate the Australian release of The Hangover Part II by scoring one of 10 said prize packs. If you'd like to go into the draw, email competitions with the answer to this question: Where can you find iiNet's new Online Safety Series online?
Remember, we'll also need to know your username, full name and address too. Send your answer through with 'May Hangover Two Competition' in your email subject line by 5pm (WST) Wednesday 8 June, 2011.
Play & stay safe online with Sandy Lim
With all the serious cyber safety chatter this edition, we thought we'd share some light-hearted finds – a free virus scanner, a flash game and a movie style hacking screen.
Online security giant Trend Micro offers a free on-demand virus scan through your web browser. It's no substitute for an always-on anti-virus, but an easy spot check if you think you might have a digital infection.
Ghost Hacker - flash game
Ghost Hacker is a cyberspace-themed flash game, where you build and upgrade defense turrets to protect your data cores from being stolen by enemy AI systems.
This site reads randomly typed letters and displays elite hacking code on screen – just some silly fun to impress your mates with. It won't turn you into a real hacker, but it's how you might play one on TV.