Fibre Phone
With Fibre Phone, you can make phone calls over your NBN connection and take advantage of awesome savings and features. There’s no need to buy a fancy new handset – just plug the one you have now in to the dedicated phone socket on your NBN box. If that sounds a bit too technical, you can get a clear look at the NBN equipment here. The NBN equipment also comes with a backup battery to keep your Fibre Phone going for up to 5 hours if there’s a power outage. Handy!
Our Fibre Phone plans must be paired with an active iiNet NBN Fibre to the Premises (FTTP) service. *If you fibre plan is cancelled, your Fibre Phone service will also cancelled.
Local Calls
National Calls
Calls to Netphone Numbers
$0
untimed
1300 and 13 numbers
30c untimed
Calls to mobiles
29c/min
(per 30c block)
International calls
from 5c/min
click to view rates
Call 13 19 17
to add Fibre Phone to your NBN Fibre plan.
$19.95 per month
when paired with an iiNet NBN Fibre Plan.
Minimum total cost over a 24 month contract on the NBN Boost Business 1 plan (200GB) + Fibre Phone is $2408.56. These are maximum NBN access port speeds. Data transfer speeds to individual premises may differ. For further information, visit our article on NBN performance.
Do you know
![NBN Fibre Phone](/business/art/icon-circle-fibre-phone.png)
Fibre Phone
It's easier than you think
Fibre Phone works with your existing handset. Saving you hard-earned cash for a new handset.
With you backup battery, you’ll still be able to make calls for a limited time during a power outage.
All the features you’d expect from a phone – *voicemail, call waiting, 3-way chat, caller ID and more!
![Already Connected](/business/art/icon-circle-save.png)
Already Connected
use your existing phone sockets
You’ll be able to use your existing phone sockets at your premises, however there may be a requirement for you to have some re-wiring completed in order for these sockets to work.
![Fibre Phone Diagram](/business/art/fph-diagram.jpg)
Fibre Phone Port
Your Fibre Phone service simply connects through a dedicated phone port on your NBN Connection box. Have a look at the image for a better idea:
Fibre Phone Important Information
You won’t be able to keep your existing copper-line telephone number. We’ll set you up with a new one that compatible with Fibre Phone (number transfers are coming soon).
Calls to 000 emergency services are not guaranteed in the event of a power outage.
Priority Assistance services won’t be available.
Fibre Phone is not compatible with medical alarm systems.
Not all the devices and services currently using your copper-line phone service will be able to operate over Fibre Phone. This includes fax machines, EFTPOS terminals, monitored alarms or back-to-base alarms. While some of these devices may operate correctly, our support for these devices is on a best-effort basis.
You'll be responsible for maintaining and replacing your NBN backup battery.
Calls to 19/1900 numbers are not available with Fibre Phone.
Calls to certain 'high-risk' international destinations are not available by default. Find out why here.
$0 calls are subject to the Acceptable Use Policy