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Fibre Phone

With Fibre Phone, you can make phone calls over your NBN connection and take advantage of awesome savings and features. There’s no need to buy a fancy new handset – just plug the one you have now in to the dedicated phone socket on your NBN box. If that sounds a bit too technical, you can get a clear look at the NBN equipment here. The NBN equipment also comes with a backup battery to keep your Fibre Phone going for up to 5 hours if there’s a power outage. Handy!

Our Fibre Phone plans must be paired with an active iiNet NBN Fibre to the Premises (FTTP) service. *If you fibre plan is cancelled, your Fibre Phone service will also cancelled.

PhoneLocal Calls

NBNNational Calls

NetphoneCalls to Netphone Numbers



Computer Support1300 and 13 numbers

30c untimed

MobileCalls to mobiles

(per 30c block)

internetInternational calls

from 5c/min
click to view rates

Call 13 19 17
to add Fibre Phone to your NBN Fibre plan.

$19.95 per month
when paired with an iiNet NBN Fibre Plan.

Minimum total cost over a 24 month contract on the NBN Boost Business 1 plan (200GB) + Fibre Phone is $2408.56. These are maximum NBN access port speeds. Data transfer speeds to individual premises may differ. For further information, visit our article on NBN performance.

Download the Fibre Phone Critical Information Summary

Do you know

NBN Fibre Phone

Fibre Phone

It's easier than you think
  • Fibre Phone works with your existing handset. Saving you hard-earned cash for a new handset.

  • With you backup battery, you’ll still be able to make calls for a limited time during a power outage.

  • All the features you’d expect from a phone – *voicemail, call waiting, 3-way chat, caller ID and more!

Already Connected

Already Connected

use your existing phone sockets

You’ll be able to use your existing phone sockets at your premises, however there may be a requirement for you to have some re-wiring completed in order for these sockets to work.

Fibre Phone Diagram

Fibre Phone Port

Your Fibre Phone service simply connects through a dedicated phone port on your NBN Connection box. Have a look at the image for a better idea:

Fibre Phone Important Information

  • You won’t be able to keep your existing copper-line telephone number. We’ll set you up with a new one that compatible with Fibre Phone (number transfers are coming soon).

  • Calls to 000 emergency services are not guaranteed in the event of a power outage.

  • Priority Assistance services won’t be available.

  • Fibre Phone is not compatible with medical alarm systems.

  • Not all the devices and services currently using your copper-line phone service will be able to operate over Fibre Phone. This includes fax machines, EFTPOS terminals, monitored alarms or back-to-base alarms. While some of these devices may operate correctly, our support for these devices is on a best-effort basis.

  • You'll be responsible for maintaining and replacing your NBN backup battery.

  • Calls to 19/1900 numbers are not available with Fibre Phone.

  • Calls to certain 'high-risk' international destinations are not available by default. Find out why here.

  • $0 calls are subject to the Acceptable Use Policy