Skip to main content

Included usage

  • Unlimited calls, SMS and MMS to standard Australian numbers (includes 13/1300) (for use in Australia)
  • Unlimited voicemail deposit and retrieval
  • Included data as specified for the plan you have purchased
  • 100 minutes of international calls per month (Extra Large only)

Standard rates apply for usage outside of the included calls and for excess data. Unused included calls and included data are forfeited at the end of each monthly billing period. Any unlimited usage provided is only for use in Australia.

Excluded usage

  • Calls to international numbers (except Extra Large plan)
  • Calls to international numbers after the first 100 minutes (Extra Large only)
  • SMS and MMS to international numbers
  • Calls to satellite phones
  • Third Party content
  • Video calls to standard Australian and international numbers
  • International roaming, Directory Assistance and other Enhanced Services

Calls and SMS to 19 numbers, diversion to International numbers and Premium SMS/MMS are not supported.

Included data

iiNet plans have a specific amount of included data each month. Data usage (including for social networking) is not unlimited and will be taken out of your included data.

Mobile data is enabled by default on all iiNet plans. When using Mobile data, you are able to use services like internet browsing, email, navigation, downloading maps, checking the weather and various other online services on your mobile phone. These services use data.

  • If you exceed your plan's included mobile data value, additional excess data usage charges may be payable in accordance with the terms of the plan you acquire.
  • Data usage includes combined upload & download data transfer.
  • Any unused included mobile data in a month does not roll over into subsequent months and will be forfeited at the end of each monthly billing period.
  • The data usage records in Toolbox may be delayed by up to 30 minutes.
  • Some mobile phones have the capability to run multiple data sessions at the same time. This will be recorded in your mobile usage as overlapping data usage within the same time periods.