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Technical Support

Support & billing: 13 22 58

Sales

Sales: 13 19 17

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Netphone

e.g. 502 Hay St, SUBIACO WA 6008
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Netphone terms, fees & guarantees

All iiNet services are bound by our Customer Relationship Agreement. This page offers a quick summary of the terms, fees and guarantees that come with your service. If you have any questions, please feel free to contact us on 13 19 17.

Terms summary

  • Timed international calls are charged per second.
  • Calls to mobile numbers are charged per 30 second block.
  • Included calls are subject to the Acceptable Use Policy.
Call us now: 13 19 17

iiNet

TransACT logo

Welcome TransACT members

We are in the process of moving all TransACT Victoria customers onto the iiNet network. This means that you'll now be able to sign up for a great selection of iiNet products and services!

As an iiNet customer, you now have access to our great range of internet and voice services, as well as any new products we launch – this also includes any promotional offers! You will also continue to enjoy award-winning customer service from our dedicated support teams.

If you'd like to know a little bit more about iiNet, feel free to browse our website, or download our Welcome Booklet. Be sure to have a read through, to see how we can help you connect better.

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