iiNet - connect better Skip to main content

Technical Support

Support & billing: 13 22 58


Sales: 13 19 17

Login to iiNet

Need help?

Are you an iiNet agent?

Login here.

Ajax actions in progress


Dialup Plans

Access the internet from anywhere you can find a phone line – no fixed locations or coverage areas. Just plug in your modem and 'dial up' our national access number to get online. An oldie, but still a goodie.

Hourly Dialup Unlimited Dialup
Monthly plan cost
Included hours 60 per month Unlimited
Excess charges
$1 per hour (max 10 hrs charged)
$1 per hour (max 20 hrs charged)

  • 20c local calls
  • $1.98 national calls up to 2 hours
  • $1.98 international calls up to 30 minutes to our top 20 call destinations
  • convenience of one bill for your internet and phone services
Total monthly cost
Download the Dialup Critical Information Summary

All iiNet dialup plans come with

  • Hosting 1GB webspace
    for your own website
  • Email 5 email addresses
    with Webmail or download access
  • Internet Security Complimentary email protection
    against virus & spam threats
  • Timeline No cut-off time
    Stay on for as long as you want
  • Customers 24/7 customer service
    Support when you need it most.
  • Dialup One national dialup number
    Connect for the cost of a local call

What our customers are saying

"Always a great experience calling iiNet support. This time, Ismail surely did cheer me up on cold Melbourne day. Thanks!"

Mark - 4 July 2015

"Moeneeb was friendly, polite, reassuring and knowledgeable and he was able to get me up and running on NBN Wireless very efficiently and effectively. Much appreciated. Thank you!"

Debrah - 17 July 2015

"We've been an iiNet customer for over 10 years, and will continue to do so with such great customer service. Value for money, a great service and great customer relations means everything to us. Thank you, to everyone at iiNet :)"

Gaylene - 30 July 2015
iiNet Customer Service rated 4.18 out of 5 based on 31,080 ratings.

Terms summary

  • Our dialup plans come with no cut-off time, giving you control over how long you stay connected, regardless of how much data is uploaded and downloaded at any given time.
  • The included anti-spam and anti-virus protection are server level email-only filters that protect iiNet email accounts only. We recommend using a desktop anti-virus or separate internet security application to protect your computer system and home network from other means of infection.

For more information, please refer to our Dialup terms, fees & guarantees.

Get online easily with Dialup

To connect your dialup, you'll need:

  • Phone Phone line
    An active phone landline (so your dialup modem can find the internet).
  • Hardware Dialup modem
    This is the guy that connects you to the internet through your phone line. Some computers come with internal modems that live inside your computer; others come as an external box that plugs into your computer at one end and the phone at the other.

More information

Call us now: 13 19 17
Use our broadband plan selector


TransACT logo

Welcome TransACT members

We are in the process of moving all TransACT Victoria customers onto the iiNet network. This means that you'll now be able to sign up for a great selection of iiNet products and services!

As an iiNet customer, you now have access to our great range of internet and voice services, as well as any new products we launch – this also includes any promotional offers! You will also continue to enjoy award-winning customer service from our dedicated support teams.

If you'd like to know a little bit more about iiNet, feel free to browse our website, or download our Welcome Booklet. Be sure to have a read through, to see how we can help you connect better.

New Customers

Enter your address to see if this product is available in your area.

Already an iiNet customer?

Log into Toolbox below to add this product to your account.

New Customers

New Customers

Click below to sign up.

Already a Customer

Already an iiNet customer?

Log into Toolbox to add this product
to your account.

Checking your address

We're checking if this product is available at your address.
This process may take several minutes.

Your address: | Change