Download speeds

NBN12

A basic speed to cover the essentials. Ideal if you're a small household with one or two devices connected. If you're unsure which speed you need, it's a great place to start. You can always upgrade later.
Basic Typical evening speed 7PM-11PM: 9.6Mbps

NBN50

A top choice for bigger households and internet enthusiasts. Browse, download, watch and play with ease across multiple devices. Standard Plus Typical evening speed 7PM-11PM: 46.0Mbps

NBN100

Got the need for speed? This is our fastest option and is sure to impress. If you work/study from home or have a household full of gamers and media-buffs, this will be right up your alley.
Premium Typical evening speed 7PM-11PM: 78.5Mbps

Factors that may affect your NBN™ connection speed

	NBN™ Infrastructure For example, the length and quality of copper cabling used in NBN™ FTTN/FTTB has a significant impact on performance.
	Coexistence period NBN™ FTTN/FTTB services are typically limited during the period they must share the same copper line as legacy non-NBN™ services.
	Quality and capability of hardware This can include modems, WiFi routers and Ethernet or phone cables.
	WiFi signal interference You can learn how to improve your home or office’s WiFi signal here.

	Number of connected devices When too many devices share the same bandwidth, data flow is limited
	Network Congestion For example, when speeds slow during peak traffic in the evenings.
	Which content is being accessed There may be insufficient server capacity or other issues affecting a specific website or online game.

* NBN™ Speeds: FTTN, FTTC & FTTB speeds to be confirmed when active. Actual speeds may vary due to many factors including type/source of content being downloaded, hardware and software configuration, the number of users simultaneously using the network and performance of interconnecting infrastructure not operated by iiNet. Devices connected by WiFi may experience slower speeds than those connected by Ethernet cable. Typical Evening Speed indicates download speed and is measured between 7pm and 11pm. Learn more about NBN™ speeds.

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How to Connect the NBN™ Connection Device

To setup your new NBN™ FTTC service, you'll simply connect the NBN™ Connection Device to your iiNet WiFi modem.

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Reseller Note:

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Any sale you make will be associated with you.

You are selecting a new product and plan for the relocation of your {{oldPlanName}} service at {{oldAddress}}.

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NBN™ Plans

We’re proud to be a national leader in customer service with a commitment to delivering great value, fast broadband internet with options to suit every family's needs. With our new iiNet NBN™ plans offering unlimited downloads at an affordable price, there’s no time like today to switch providers. Scroll down to find out more about our plans and pricing.

Have you purchased an iiNet NBN™ plan since May 2015? You may be entitled to a partial refund or be able to exit your contract without cost. iiNet is providing remedies to consumers who purchased NBN™ internet plans where their fibre to the node (FTTN) or fibre to the building (FTTB) connection was not capable of delivering the speeds promised. We acknowledge that by doing so, we likely breached the Australian Consumer Law. iiNet will be contacting affected consumers by 27 April 2018 to offer options including a refund, moving to a lower speed plan or exiting their contract. Click here for more information, or contact us on 1300 880 598.

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Join Australia's most satisfied NBN™ customers.

1. Check availability

Already {{bob.a_brand}} customer? You can complete your order in {{bob.toolbox}}.

2. Select contract length

24 month contract ({{ contractCost(24) | currency }} activation fee)
Optional included Wi-Fi modem.

No lock-in contract ({{ contractCost(0) | currency }} activation fee)

3. Select a plan

Learn more about NBN™ speeds

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Typical evening speed*

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Liimitless Data

Fetch Entertainment Offer

Fetch Set Top Box

Stream from Netflix, Stan subscriptions, YouTube and Catch Up TV straight to your big screen

(Optional offer on 24 month plan^†)

Access the latest TV shows & movies plus get 30 pre-selected movies each month

Fetch Entertainment Offer

Fetch Set Top Box
Access the latest TV shows & Movie Blockbusters
30 pre-selected movies each month
Stream from Netflix, Stan subscriptions, YouTube and Catch Up TV straight to your big screen

(Optional offer on 24 month plan^†)

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Min Cost {{ (plan.recurringCost * contract.contractLength) + plan.onetimeCost + additionalMinCost | currency }}

Min Cost {{ plan.recurringCost + plan.onetimeCost + additionalMinCost | currency }}

(Peak + Offpeak)

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Liimitless Data

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†Additional $59.99 setup fee applies for optional Fetch Entertainment Bundle. *NBN™ Speeds: FTTN, FTTC & FTTB speeds to be confirmed when active. Actual speeds may vary due to various factors. Learn more about NBN™ speeds.

4. Add a call pack?

Local & Standard National Calls

Includes all your calls to standard Australian landlines.

Local, National & Mobile Call Pack

Includes all your calls to standard Australian landlines and mobiles.

Mobile Call Pack

Includes all your calls to standard Australian mobiles.

5. Include Fetch?

for the first 24 months

Set top box

Easy watch apps

30 movies each month*

Fetch Mini setup $59.99. *30 pre-selected movies each month. Fetch requires min speed of 3Mbps. Subscriptions required for Netflix and Stan.

Choose your TV Channel Packs

Your choice of TV Channel Packs

{{iptvPack.displayName}} - Included

- ${{iptvPack.recurringCost}} /mth

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- ${{iptvPack.recurringCost}} /mth

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- ${{iptvPack.recurringCost}} /mth

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- ${{iptvPack.recurringCost}} /mth

Add all channels

Ultimate channel pack - $20 /mth

Get beIN SPORTS on Fetch. Be it the English Championship, League 1 & League 2, the Italian Series A, German Bundesliga, Capital One Cup, Scottish Football, UEFA Europa League, England Internationals, African Cup of Nations Qualifiers, RBS Six Nations, European Champions Cup or the European Challenge Cup, beIN SPORTS has it covered.

Enjoy your favourite news, dramas, music, movies, food, lifestyle and spiritual shows in your language with no satellite dish required.

For an additional $250:

Record up to 585 hours of SD TV

Record up to 6 shows at once

Series Tag to record every episode

Set recordings remotely via the fetch mobile app

{{ (signupAction != 'Relocation' && signupAction != 'Upgrade') ? '6' : '5' }}. Do you need a modem?

{{ modem.displayName }}(only on a 24 month contract)

More info on included WiFi modem.

$10 delivery fee applies

No thanks, I have my own modem

Not sure if your modem will work?

To keep things simple, we recommend our Included WiFi Modem or TG789 Broadband Gateway, which will support your NBN™ broadband and included Netphone service.

Most standard broadband modems do not support all types of NBN™ broadband. If you wish to use your own modem, please check with the manufacturer to make sure it can support your NBN™ service.

To use Netphone, your modem must be VoIP compatible. If your modem doesn't support VoIP, you'll need to purchase an additional device called an Analogue Telephone Adaptor (ATA) in order to use your Netphone service.

Not all VoIP compatible modems will support your included Netphone service.

Learn more about iiNet modems and how they work with the NBN.

You’ll need one of our modems to support the type of iiNet NBN™ broadband and Netphone available in your area.

We’ve already selected a compatible option above for you, but you can choose a 24 month contract to receive this modem for $0 upfront. $10 delivery fee applies.

Some NBN™ applications (including all NBN™ HFC & FTTC) require you to purchase an $89 modem, supplied by us, in order to receive your service (discounted to $0 on a 24 month contract). This requirement is confirmed in your signup cart.

NBN™ Connection Device

You'll need a WiFi modem supplied by us and an NBNCo NBN™ Connection Device to get online. We'll ship both of these devices to your nominated delivery address ASAP. Once they arrive, just follow the included setup guides to plug them in and get online.
Learn more Learn more

Your address should already have an NBN™ Connection Device (typically connected to a wall socket in your home). If you have confirmed this device is not present, please select 'I don't have one' and we’ll ship a new one along with your WiFi modem.
Learn more Learn more

Included

at no extra cost

I already have one

I don't have one

Hello {{csrUsername}},
This signup will be made through NOVUS.

Learn more about NBN™ speeds.

New Development charge applies if your premises is identified by nbn™ as being within the site boundary of a new development.

All iiNet Residential NBN Fibre and NBN Wireless plans come with

20 email addresses

Complimentary email protection

against virus & spam threats

No excess quota usage charges

We simply shape all excess use

24/7 customer service

Support when you need it most

Contract flexibility

Change between plans at any time

NBN™ Download speeds

Download speeds

NBN12

NBN50

A top choice for bigger households and internet enthusiasts. Browse, download, watch and play with ease across multiple devices. Standard Plus Typical evening speed 7PM-11PM: 46.0Mbps

NBN100

Factors that may affect your NBN™ connection speed

	NBN™ Infrastructure For example, the length and quality of copper cabling used in NBN™ FTTN/FTTB has a significant impact on performance.
	Coexistence period NBN™ FTTN/FTTB services are typically limited during the period they must share the same copper line as legacy non-NBN™ services.
	Quality and capability of hardware This can include modems, WiFi routers and Ethernet or phone cables.
	WiFi signal interference You can learn how to improve your home or office’s WiFi signal here.

	Number of connected devices When too many devices share the same bandwidth, data flow is limited
	Network Congestion For example, when speeds slow during peak traffic in the evenings.
	Which content is being accessed There may be insufficient server capacity or other issues affecting a specific website or online game.

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NBN™ Phone Call Rates & Info

NBN Plan	NBN 500 NBN12	NBN Liimitless NBN12	NBN Liimitless NBN50 Incl LN Calls		NBN Liimitless NBN100
Call Pack Selection				+ Mobile Call Pack		+ Local & Std National Call Pack	+ Local, National & Mobile Call Pack
Local & Standard National calls	15c/call untimed	15c/call untimed	Included	Included	15c/call untimed	Included	Included
Standard Australian Mobile calls (per 30 second block)	29c/min	29c/min	29c/min	Included	29c/min	29c/min	Included
1300 and 13 numbers	30c/call untimed	30c/call untimed	30c/call untimed	30c/call untimed	30c/call untimed	30c/call untimed	30c/call untimed
International calls	From 5c per min	From 5c per min	From 5c per min	From 5c per min	From 5c per min	From 5c per min	From 5c per min

View international call rates

All NBN Plans listed above have access to International Call Pack for $10 per month. This includes calls to landlines in our top 20 international destinations.

Download the NBN™ Phone Critical Information Summary

NBN™ Phone works just like a normal phone, using your internet connection to make and receive calls. Today, we use Netphone (VoIP) for all NBN™ Phone services.

Netphone

To get Netphone up and running in your home, you'll need:

A phone handset
Netphone works just like a normal phone. To start using it, all you need is a standard phone plugged into your VoIP-enabled broadband modem.
Which means you also need...

A VoIP enabled broadband modem
Time for a shameless plug: we recommend using our available modems because they're easy to set up and play well with NBN™. Unless you use...

a VoIP adapter (ATA)
If you're not ready for a VoIP-enabled modem, an ATA device will let you plug in your phone handset for Netphone calls.

You may require an iiNet-provided modem to support the type of iiNet NBN™ phone and broadband available in your area. This requirement is confirmed in your signup cart

Fibre Phone

Fibre Phone was provided as a substitute for Netphone to some of our NBN™ Fibre (FTTP) customers. This product is no longer available to residential customers as of August 2017.

To use Fibre Phone, plug a standard phone handset into the UNI-V1 port on your NBN™ Connection Box.

Learn more about NBN™ Phone.

NBN™ Data packs

So you've gone a bit crazy on the old downloads. Don't sweat it, we've all been there - just pick up an iiNet Data Pack to replenish your monthly broadband quota. It's a bit of extra quota added to your Peak, Off-Peak or Anytime allowance for full-speed access when you want it. Available through Toolbox . And we promise not to tell anyone. Honest.

$10

provides 10GB
extra usage

$15

provides 20GB
extra usage

$30

provides 50GB
extra usage

$50

provides 100GB
extra usage

$80

provides 200GB
extra usage

Learn more about our data packs.

NBN™ Plans Terms Summary

Our activation fee of $79.95 applies to standard NBN™ service connections unless otherwise specified. Non-standard or additional installations may incur charges payable by you - NBN™ (or iiNet where applicable) will advise you of any applicable charges.
When you sign up for a 24-month contract;
- your activation fee is waived – saving $79.95
- you can elect to receive a new WiFi modem for $0. A $10 delivery fee applies.
You may switch between our NBN™ plans at any time without incurring contract break fees. A plan change fee applies when switching to a plan of lesser value.
New development fee of $300 may apply for each new connection within a New Development Location. For more information click here.
Both uploads and downloads count towards your monthly quota.
If you exceed your monthly NBN™ quota, your download and upload speeds are shaped to 256/256kbps for the remainder of your billing month. Liimitless plans do not have a quota limit.
The installation of NBN™ FTTN, FTTC or FTTB will disconnect the current copper-line telecommunications service that is connected to your premises if you have elected to transition your existing copper-line
- For FTTN & FTTB this will occur outside of your premises during your installation
- For FTTC this will occur when your NBN™ service is activated, which typically occurs when your NBN™ Connection Box is connected (and working) by either you or an NBN™ Installer
Existing ancillary services and devices that rely on your copper-line telecommunications service will no longer work unless you move them to the NBN™ (such as medical alarms, back-to-base alarms, personal response systems, fax machines and EFTPOS). Please check with your device/service manufacturer or provider to see if the device is NBN™ compatible.
Customer equipment (such as new or existing cabling and telecommunications outlets) beyond the network boundary point may not work when you connect to NBN™. You may require a registered cabler to connect these to your NBN™ service. You will be responsible for the cost of any such cabling work.
Your NBN™ service does not include a battery backup. This means your household will be unable to access any internet and telephony services provided by nbn™ during a power outage. This includes making calls to emergency service numbers like 000. Please ensure you have alternate ways of making calls, such as a mobile phone.
Once the NBN™ roll out has been completed in your area, services over the legacy copper & HFC (Cable) network will no longer be available at your premises. Any copper & HFC (Cable) services that are still connected at your premises on the Disconnection Date are liable to be disconnected. iiNet Cable services in Geelong, Mildura and Ballarat are not subject to this disconnection.
NBN™ Phone is a VoIP service that is offered with your NBN™ plan. To use it, you will require a standard phone handset (approved for use in Australia) and VoIP-compatible modem. NBN™ Fibre (FTTP) may include Fibre Phone instead of Netphone, which does not require a VoIP-compatible modem to operate.
For calls on NBN™ Phone;
- Timed international calls are charged per second.
- Calls to Australian mobile numbers are charged per 30 second block.
- Included calls are subject to our Acceptable Use Policy.
You are required to waive your rights under the Customer Service Guarantee to be supplied an NBN™ Phone service.
You may be required to purchase an iiNet-provided modem to be supplied with an iiNet NBN™ service. This requirement is confirmed in your signup cart.

For more information, please refer to our terms, fees & guarantees.

More information

Terms, fees & guarantees Support articles on iiHelp Billing and Payment details Warranty information

Connect better with iiNet's
award-winning service

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Download speeds

NBN12

NBN50

NBN100

Factors that may affect your NBN™ connection speed

How to Connect the NBN™ Connection Device

NBN™ Plans

Join Australia's most satisfied NBN™ customers.

1. Check availability

2. Select contract length

3. Select a plan

Fetch Entertainment Offer

Fetch Entertainment Offer

4. Add a call pack?

{{callpack.displayName}}

Local & Standard National Calls

Local, National & Mobile Call Pack

Mobile Call Pack

5. Include Fetch?

Set top box

Easy watch apps

30 movies each month*

Choose your TV Channel Packs

Your choice of TV Channel Packs

Add all channels

{{beinSports.displayName}}

For an additional $250:

{{ (signupAction != 'Relocation' && signupAction != 'Upgrade') ? '6' : '5' }}. Do you need a modem?

{{ modem.displayName }}(only on a 24 month contract)

No thanks, I have my own modem

NBN™ Connection Device

Included

I already have one

I don't have one

{{ (signupAction != 'Relocation' && signupAction != 'Upgrade') ? '7' : '6' }}. Sign up now

All iiNet Residential NBN Fibre and NBN Wireless plans come with

NBN™ Download speeds

Download speeds

NBN12

NBN50

NBN100

Factors that may affect your NBN™ connection speed

NBN™ Phone Call Rates & Info

Local & Standard National calls

Standard Australian Mobile calls(per 30 second block)

1300 and 13 numbers

International calls

View international call rates

Netphone

Fibre Phone

NBN™ Data packs

$10

$15

$30

$50

$80

NBN™ Plans Terms Summary

More information

Connect better with iiNet's award-winning service

Standard Australian Mobile calls
(per 30 second block)

Connect better with iiNet's
award-winning service