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NBN™ Plans

We’re proud to be a national leader in customer service with a commitment to delivering great value, fast broadband internet with options to suit every family's needs. With our iiNet NBN™ plans offering unlimited downloads at an affordable price, there’s no time like today to switch providers. Scroll down to find out more about our plans and pricing.

1. Enter your address to find your perfect plan

Already an iiNet customer? You can complete your order in Toolbox.

2. Select your contract length

Get $0 activation fee (save $79.95) and an optional included WiFi modem on a 24 month contract.

24 months
No contract

3. Do you need a modem?

WiFi Modem with ultra-fast AC WiFi for $ upfront on a contract. $10 delivery fee applies By choosing to BYO modem, you will not be able to use the included NBN™ Phone service or any included calls as NBN™ Phone requires a new, iiNet-supplied modem. Already got a modem? If it's compatible, you'll be able to continue using it. In some cases, you'll need a modem supplied by us to use the NBN™ Phone service. For more info give us a call on 13 19 17.

Yes
No

NBN™ Connection Device

You'll need a WiFi modem supplied by us and an NBNCo NBN™ Connection Device to get online. We'll ship both of these devices to your nominated delivery address ASAP. Once they arrive, just follow the included setup guides to plug them in and get online.
Learn more

Your address should already have an NBN™ Connection Device (typically connected to a wall socket in your home). If you have confirmed this device is not present, please select 'I don't have one' and we’ll ship a new one along with your WiFi modem.
Learn more

How to Connect the NBN™ Connection Device

To setup your new NBN™ FTTC service, you'll simply connect the NBN™ Connection Device to your iiNet WiFi mode.

Included

at no extra cost

4. Select a plan

†Additional $59.99 setup fee applies for optional Fetch Entertainment Bundle. *NBN™ Speeds: FTTN, FTTC & FTTB speeds to be confirmed when active. Actual speeds may vary due to various factors. Learn more about NBN™ speeds. NBN™ Key Facts Sheet

5. Add a call pack?

Top 20 Destination flags
$10

per
month

Local & Standard National Calls

Includes all your calls to standard Australian landlines.
$10

per
month

or

Local, National & Mobile Call Pack

Includes all your calls to standard Australian landlines and mobiles.
$20

per
month

Mobile Call Pack

Includes all your calls to standard Australian mobiles.
$10

per
month

Include Fetch?

per
month

for the first 24 months
$59.99 setup fee applies

Set top box

Easy watch apps

30 movies each month*

Fetch Mini setup $59.99. *30 pre-selected movies each month. Fetch requires min speed of 3Mbps. Subscriptions required for Netflix and Stan.

Choose your TV Channel Packs

Your choice of TV Channel Packs

Kids Pack - Included
- $6 /mth
Disney Junior Disney Channel Disney XD Nickelodeon Nick Jr Cartoon Network ZooMoo Boomerang CBeebies BabyTV
Vibe Pack - Included
- $6 /mth
E! Entertainment ESPN ESPN 2 Comedy Central MTV Music Television MTV Music MTV Dance Spike Style eGG Network Edge Fashion TV
Variety Pack - Included
- $6 /mth
TLC Universal Channel Syfy BBC UKTV BBC First TVH!ts MTV Classic 13th Street 111 very funny C Music Channel
Knowledge Pack - Included
- $6 /mth
Discovery Channel National Geographic Channel Nat Geo Wild HGTV BBC Knowledge BBC Living Food Network Travel Channel BBC World News CNN CNBC Al Jazeera English France 24 euronews NDTV 24X7 Channel NewsAsia CGTN Bloomberg Television

Add all channels

Ultimate channel pack -
$20 /mth

Sports Packages

beIN Sports Package

beIN Sports 1 beIN Sports 2 beIN Sports 3

Sports fans, your world just got bigger! Enjoy premium football coverage including the Serie A, LaLiga, Bundesliga, League 1 and more; plus the best of the WTA Tour, Davis Cup and Fed Tour as well as international test rugby LIVE across beIN SPORTS 1, 2 & 3.

$19.99

per
month

World TV Packages

Enjoy your favourite news, dramas, music, movies, food, lifestyle and spiritual shows in your language with no satellite dish required.

Taj Mahal Package

&tv Bindass ET Now News18 Rishtey Sony MAX Times Now UTV Movies Zee TV Colors Star Plus ARY Digital Life OK SET SAB Sahara One PTC Punjabi Zee Cinema Star Gold MTV India NDTV 24X7 NDTV India NDTV Good Times Geo News Geo Entertainment Hum TV
$15

per
month

Pinoy Package

VivaTV GMA News TV International Aksyon TV Kapatid TV5 GMA Life TV GMA Pinoy TV Audio – DZBB Audio – DWLS
$14.95

per
month

TVB Cantonese & Korean Package

TVB Jade TVB News TVB Entertainment News Sony One KBS World
$15

per
month

Chinese Pack

CGTN CCTV-4 CCTV Entertainment Beijing TV Great Wall Elite KBS World Sony ONE Celestial Classical Movies China Movie Channel Fujian Straits TV Hunan TV World Phoenix Europe Phoenix InfoNews Shanghai Dragon TV Zhejiang TV
$9.95

per
month

Italian Package

RAI Italia RAI News 24 RAI World Premium Mediaset Italia
$15

per
month

Upgrade to Fetch Mighty

For an additional $:

Record up to 585 hours of SD TV

Record up to 6 shows at once

Series Tag to record every episode

Set recordings remotely via the fetch mobile app

Fetch Mighty

upfront

Multiroom

Set top box #2

Each additional set top box needs about 3Mbps of bandwidth for the best viewing experience – check your broadband speed here to see if you have at least 6Mbps.

Fetch Mini
#2

per
month

+ $ upfront setup fee
Set top box #3

Each additional set top box needs about 3Mbps of bandwidth for the best viewing experience – check your broadband speed here to see if you have at least 6Mbps.

Fetch Mini
#3

per
month

+ $ upfront setup fee

Sign up now

$ per
month

for the first 24 months

Min Charge is
($ / month x 24) + $ activation fee) + Included WiFi Modem ($0.00 payable ) + ( payable ) + NBN™ Connection Device ($0.00 payable ) + Home Phone ($29.95 / month) + International Call Pack ($10.00 / month) + Local, National & Mobile Call Pack ($20.00 / month) + Fetch TV (including set top box) $5 off Fetch for 24 months ($0 x 24 months)($5.00 / month x 24) + Fetch Mini Set Up Fees ($59.99 payable ) + Ultimate Pack ($20.00 / month) + ($ / month) + beIN SPORTS 1 ($19.99 / month) + ($ / month) + Fetch Mighty Set Up Fees ($ payable ) + Fetch TV Multiroom ($10.00 / month x 2) + $10.00 freight charge on a 24 month contract. on a no lock-in contract. Modem not included. Please note a telephone connection fee may apply. International rates vary by destination. All of our international rates can be found on our website
Learn more about NBN™ speeds.
Critical Information Summaries:
NBN™ NBN™ Phone
NBN™ Key Facts Sheet

New Development charge applies if your premises is identified by nbn™ as being within the site boundary of a new development.

All iiNet Residential NBN plans come with
20 email addresses
Complimentary email protection

against virus & spam threats

No excess quota usage charges

We simply shape all excess use

24/7 customer service

Support when you need it most

Contract flexibility

Change between plans at any time

General Information

Here’s some key information about getting iiNet NBN™. For more details, please visit our iiHelp FAQ.

How to get NBN™

How do I get connected to the NBN™?

Our coverage map is automatically updated with the latest information available from NBN Co. If you've checked your address and the results advised say that your address is ready to get NBN™ broadband, congratulations!

All you'll need to do is pick out an NBN™ plan and sign up online, or give one of our friendly NBN™ experts a call on 13 19 17. If it turns out you need a technician to visit and install some NBN™ equipment, don't worry - we'll help organise this for you.

Can I keep my existing telephone number to use on the NBN™?

In most cases, we can bring your existing telephone number over to the NBN™ network. Just call our friendly Sales Team on 13 19 17 to discuss the matter further.

Alternatively, you can specify that you'd like to keep your telephone number when you sign up online. We'll keep you updated on the progress of your number transfer.

I have existing broadband/phone services. How can I upgrade to NBN™?

Typically your address can be upgraded to NBN™ broadband with little to no downtime. More often than not you can continue to use your existing services until your new NBN™ equipment has been installed and your service has been activated. In the meantime, you should check to make sure that your current modem will be compatible with your new NBN™ broadband service. Learn more.

Upgrading is simple, just sign up online or call our expert Sales Team on 13 19 17 to get started. If you're already with iiNet, you can select "Upgrade to NBN" in My Products > Broadband in Toolbox.

Remember: Moving to NBN™ broadband will not necessarily cancel your existing broadband and phone services. Once you've upgraded, please contact your existing provider to ensure your old services are cancelled, otherwise you may continue to be billed for them.

I'm renting, what do I have to do to get connected to NBN™?

Prior to any installation work taking place at the premises, you'll need to secure permission from your property manager or landlord. If they have any questions, just point them to this FAQ.

I already have NBN™. How do I switch my NBN™ provider to iiNet?

If you already have an active NBN™ service connected at your address and you've applied to switch to an iiNet NBN™ plan, please call us on 1300 455 806 between 8AM-8PM (AEST), Monday to Friday, to arrange a Service Transfer. Once lodged, Service Transfers typically take less than 2 business days to complete, and downtime is typically less than 24 hours.

If you do not own the active NBN™ service connected at your address (i.e. you've just moved in and the previous tenant has left their services connected) then please see Connecting Outstanding FAQ instead.

NBN™ Installation

How long does it take to get connected to NBN™?

Typically, NBN™ connections are completed within 2-20 business days - this varies depending on whether or not you've already had your NBN™ equipment installed as well as NBN™ technician availability.

Activations may occur sooner if NBN™ has previously been connected at your address.

What happens when NBN™ is installed?

If an NBN™ technician is required to visit your premises to install any required equipment or complete your NBN™ connection, we'll be in touch to book a suitable appointment with you. An installation is typically not required if NBN™ has been previously connected at your address.

The type of equipment you'll receive depends on the type of NBN™ being connected. Give our Connecting to the NBN™ article a read for more information.

NBN™ Fibre Download speeds

* Typical evening speeds indicate typical download speeds between 7pm and 11pm and speeds may vary due to various factors explained below.

NBN12

A basic speed to cover the essentials. Ideal if you're a small household with one or two devices connected. If you're unsure which speed you need, it's a great place to start. You can always upgrade later.
Basic Typical evening speed 7PM-11PM: 9.9Mbps

NBN50

A top choice for bigger households and internet enthusiasts. Browse, download, watch and play with ease across multiple devices.
Standard Plus Typical evening speed 7PM-11PM: 44.5Mbps

NBN100

Got the need for speed? This is our fastest option and is sure to impress. If you work/study from home or have a household full of gamers and media-buffs, this will be right up your alley.
Premium Typical evening speed 7PM-11PM: 80.4Mbps

Factors that may affect your NBN™ connection speed

NBN™ Infrastructure
For example, the length and quality of copper cabling used in NBN™ FTTN/FTTC/FTTB has a significant impact on performance.
Coexistence period
NBN™ FTTN/FTTB /FTTC services are typically limited during the period they must share the same copper line as legacy non-NBN™ services.
Quality and capability of hardware
This can include modems, WiFi routers and Ethernet or phone cables.
WiFi signal interference
You can learn how to improve your home or office’s WiFi signal here.
Number of connected devices
When too many devices share the same bandwidth, data flow is limited
Network Congestion
For example, when speeds slow during peak traffic in the evenings.
Which content is being accessed
There may be insufficient server capacity or other issues affecting a specific website or online game.
   

* NBN™ Speeds:FTTN, FTTC & FTTB speeds to be confirmed when active. Typical Evening Speed indicates download speed and is measured between 7pm and 11pm. NBN12, NBN50 and NBN100 indicate the underlying speed tier that your NBN plan is on and represents the maximum possible speed that is available outside the busy period of 7pm-11pm. Learn more about NBN™ speeds.

NBN™ Hardware

Do I need equipment installed by NBN™?

If necessary, an NBN™ technician will complete a standard installation of the required NBN™ equipment at no cost to you. Please note that fees may be incurred for non-standard installations as determined by NBN Co. The technician will be able to advise these fees if this is the case.

Check out Connecting to the NBN™ for more details about the different types of equipment used with the different types of NBN™ services.

Will my current modem/router work with NBN™ broadband?

If you have NBN™ FTTP, FTTB or FTTN, then you may be able to use the modem/router that you already own. We suggest that you check with its manufacturer to see if it is capable of supporting NBN™ broadband and VoIP (Voice over IP) services. For FTTN or FTTB your modem will also need to be VDSL2 compatible. Learn more.

Please note: You may be required to purchase an iiNet modem to be used with your iiNet NBN™ service. This requirement will be confirmed on-screen or over the phone when you sign up with us.

Modems are typically included or discounted if you take up a 24-month iiNet NBN™ contract. If you're getting a modem/router supplied by us, you can rest assured that it will be fully compatible with the type of NBN™ service you're receiving.

Will my medical alarm, security alarm, EFTPOS machine or fax machine work on the NBN™ network?

Many types of devices that are normally connected to phone lines (such as medical alarms, back to base alarms, EFTPOS machines, fax machines and more) can work over the NBN™ network, however please contact the service provider or device manufacturer to make sure - you may need to order a specific type of phone service on the NBN™ network in order for these services to continue working.

Please note: 

  • iiNet does not offer a Priority Assistance service. If you have Priority Assistance or believe you may be eligible, please consider this before lodging your application.
  • We recommend you register any medical alarm services on the NBN Medical Alarm Register, which can be found on the NBN Co website.

NBN™ Contract & Fees FAQ

What are the benefits of signing up on a contract?

With iiNet NBN™ broadband, you get the flexibility of choosing either a no lock-in contract term or a 24 month contract term. The table below outlines the differences between the two options:

No lock-in contract

24 month contract

$79.95 activation fee

$0 activation fee

No contract break fees

Contract break fees apply

WiFi modem not included

WiFi modem included ($10 delivery fee applies)

What is the New Development Fee?

Effective 1 April 2016, the $300 New Development Fee (NDF) is charged for all NBN™ broadband connections in the following circumstances:

The first connection at a premises in a newly developed area i.e. a suburb with no pre-existing telecommunications infrastructure.

  • The first connection(s) at a premises in an establish area in the rare instance that a developer has increased the number of dwellings on the same plot of land e.g. demolished a single house and built a block of units.
  • Once the NDF has been charged at an address, it will not be charged again for subsequent connections, provided the number of dwellings at that address has not increased.

At iiNet, we pass on the full $300 NDF charge as billed by our wholesaler, NBN Co, to new customers. For our existing customers switching from another kind of iiNet broadband to iiNet NBN™, we absorb part of this fee and charge just $250. These charges are clearly visible when applying for a service – they are also included in any Critical Information Summary for NBN™ broadband plans sold after 1 April 2016, and the Pricing Schedule of our Customer Relationship Agreement.

Can I change my NBN™ plan after I've signed up?

You sure can! Whether you have a no lock-in contract or a 24 month contract you may switch between our NBN™ plans at any time without incurring contract break fees. A plan change fee of $29 may apply if you change to a plan of lesser value.

If you wish to change your NBN™ plan, check out our Changing your broadband plan in Toolbox guide or simply call us on 13 19 17.

About the NBN™

The National Broadband Network (NBN™) refers to the fixed line, fixed wireless and satellite infrastructure being rolled out by NBN Co to replace the existing broadband infrastructure with a faster and more reliable broadband service.

These speed ranges are based on information provided by nbn™. Actual Speeds could be slower and may differ due to various factors. Find out more about NBN™ speeds

The different flavours of the NBN™


NBN™ FTTP

Fibre optic cable will lead all the way to your premises, terminating at your NBN™ Utility Box on an outside wall.

NBN™ Fibre

NBN™ FTTB

Fibre optic cable connects to the building’s Main Distribution Frame (MDF), typically in the basement. From there, the MDF will connect to the wall socket in your unit via the building’s internal copper cabling.

NBN™ FTTB & FTTN

NBN™ FTTN

Fibre optic cable connects to a node (a cabinet in your street or a street nearby). Copper cabling connects from the node to a wall socket in your premises (for some premises the copper passes through a Main Distribution Frame).

NBN™ FTTB & FTTN

NBN™ FTTC

Fibre optic cables connect to a small node close to your premises and existing copper cables deliver broadband to an NBN™ FTTC Connection Device in your premises.

NBN™ FTTC

NBN™ HFC

Coaxial cables deliver broadband to an NBN™ HFC Connection Device in your premises.

NBN™ Wireless

Check out how NBN™ is delivered.

Coverage

The NBN™ rollout has commenced across Australia, here at iiNet, we've got you covered. To get started and find out which NBN™ plans are available to you now, simply check your address.

You can also check out the NBN™ rollout progress with our handy NBN™ Rollout Map.

NBN™ Terms

All iiNet services are bound by our Customer Relationship Agreement. This page offers a quick summary of the terms, fees and guarantees that come with your service. If you have any questions, please feel free to contact us on 13 19 17.

General Terms

Connecting to the NBN™

  • Please do not disconnect your existing services until your NBN™ service is working.
  • Once the NBN™ roll out has been completed in your area, services over the legacy copper & HFC (Cable) network will no longer be available at your premises. Any copper & HFC (Cable) services that are still connected at your premises on the Disconnection Date are liable to be disconnected. iiNet Cable services in Geelong, Mildura and Ballarat are not subject to this disconnection.
  • The installation of NBN™ FTTN, FTTC or FTTB will disconnect the current copper-line telecommunications service that is connected to your premises if you have elected to transition your existing copper-line
    • For FTTN & FTTB this will occur outside of your premises during your installation.
    • For FTTC this will occur when your NBN™ service is activated, which typically occurs when your NBN™ Connection Box is connected (and working) by either you or an NBN™ Installer.
  • Existing ancillary services and devices that rely on your copper-line telecommunications service will no longer work unless you move them to the NBN™ (such as medical alarms, back-to-base alarms, personal response systems, fax machines and EFTPOS). Please check with your device/service manufacturer or provider to see if the device is NBN™ compatible.
    • We recommend you register any medical alarm services on the NBN Medical Alarm Register, which can be found on the NBN Co website.
  • We are responsible for your service up to the Network Boundary Point:
    •  For FTTN, FTTC or FTTB this may the first telephone wall socket in your premises or, in the case of multi-dwelling units, your side of the Main Distribution Frame.
    • For FTTP or HFC this is a Network Termination Device supplied by NBN Co.
  • Customer equipment (such as new or existing cabling and telecommunications outlets) beyond the network boundary point may not work when you connect to NBN™. You may require a registered cabler to connect these to your NBN™ service. You will be responsible for the cost of any such cabling work.
  • Your NBN™ service does not include a battery backup. This means your household will be unable to access any internet and telephony services provided by NBN™ during a power outage. This includes making calls to emergency service numbers like 000. Please ensure you have alternate ways of making calls, such as mobile phone.
  • If you transfer your existing NBN™ service, you understand that you are responsible to your current broadband provider for any charges incurred until this transfer is complete.
  • The activation of your selected services does not necessarily cancel any existing phone or broadband services. It is your responsibility to contact your existing service providers to ensure that unwanted services are cancelled, otherwise you may continue to be billed for them.

Telephony Services

  • NBN™ Phone is a phone service that is offered with your NBN™ plan. To use it, you will require a standard phone handset (approved for use in Australia) and VoIP-compatible modem. NBN™ Fibre (FTTP) may include Fibre Phone instead of Netphone, which does not require a VoIP-compatible modem to operate.
  • Some of our NBN™ Phone services will not work on a third party modem. In these instances we will not provide you an NBN™ Phone service if you have not purchased an iiNet modem.
  • Calls to 000 emergency services may not be possible in the event of a power outage.
  • Priority Assistance services are not available from iiNet.
  • Calls to 19/1900 numbers are not available.
  • Calls to certain 'high-risk' international destinations are not available by default.
  • This service is provided on the basis that you waive your Customer Service Guarantee (CSG) in relation to the NBN™ Phone. You do not have to agree to the waiver, but if you do not agree, we have the right to decline to supply the service.
  • For calls on NBN™ Phone:
    • Timed international calls are charged per second.
    • Calls to Australian mobile numbers are charged per 30 second block.
    • Included calls are subject to our Acceptable Use Policy.
  • NBN™ Phone must be paired with an active iiNet NBN™ service. If your NBN™ plan is cancelled, your NBN™ Phone service will also be cancelled.
  • Transferring an existing phone number to NBN™ Phone will disconnect the existing phone service. After a successful transfer, please contact your existing provider to ensure that your phone service and any add-on services are cancelled.

Hardware

  • Some NBN applications require you to purchase an iiNet modem (which is WiFi and VoIP enabled).
  • There are multiple types of broadband and phone on the NBN™, with different hardware setups and requirements. Learn more.
  • A 24 month contract gives you access to a new $0 NBN™ WiFi modem. A $10 delivery fee applies.
  • NBN™ FTTC connections require an NBN™ Connection Device, which:
    • May be shipped to you for self-installation (if your premises is eligible)
    • Will reverse-power the NBN™ network to provide you with a working service
    • Remains the property of NBN Co and should not be removed from the premises

All about your quota

  • Both uploads and downloads count towards your monthly quota.
  • If you exceed your monthly NBN™ quota you will not be charged excess fees. Instead your NBN™ plan will be shaped to the speeds shown below. Liimitless plans do not have a quota limit.
NBN™ plan Shaped speed
NBN12 500 256/256 kbps

You may purchase a Data Pack to unshape your NBN™ service.

Contract Terms

NBN™ plans are available on both no lock-in contract and 24 month contract options. If you end your contract early, the below break fess apply. These fees cover the costs reasonably incurred by iiNet when the contract commenced.

All NBN™ Contract Break Fees0-6 months7-12 months13-18 months19-24 months
NBN™ 24 month contracts$300$225$150$100
No lock-in contract$0$0$0$0

Fair contract guarantee

When you sign up to a contract, you commit to retain your NBN™ service for the set period.

However, our fair contract guarantee lets you change between plans at any time without the need to break your agreed contract. A plan change fee will apply if you switch to a plan of lesser value.

Fees

Setup fees

Setup Fees
Standard activation
This is our once-off activation fee to get you connected.*
No lock-in contract
$79.95
24 month contract
$0.00
NBN™ WiFi Modem
A custom built modem that supports your NBN™ and NBN™ Phone service.

Modem purchase may be required and (if required) is confirmed in your signup cart.
No lock-in contract
$89.95
24 month contract
$0.00
NBN™ WiFi Modem Delivery
This is our delivery fee to provide you with your NBN™ WiFi Modem (if purchased).
$10
Non-Standard setup
Fees may be incurred for non-standard or additional NBN™ installations.
As defined by NBN™ (or iiNet where applicable)
New Development Charge
As of 1st April 2016, NBN Co introduced a connection charge of $300 for each new connection order within a New Development Location. If you are connecting within a development area you may be liable for this charge. More information on these charges can be found here.
$300

* Any cabling that is required in your premises beyond the Network Boundary Point is your responsibility. This does not include the purchase of a modem. There may be additional installation fees for non-standard premises, however your agreement to these fees will be confirmed prior to iiNet setup.

Optional extras

Optional extras
Additional mailboxes
If you need more email addresses than what you get with your plan or wish to retain your existing email address without an iiNet broadband service, you can purchase an additional mailbox. They are charged per year and are covered by our own anti-spam and anti-virus protection.
$25/year
Plan change fees
Plan change fee
A plan change fee applies when you switch to an NBN™ plan of lesser value. (We'll cover this fee if you are switching to a higher plan.)
$29

NBN™ Data packs

So you've gone a bit crazy on the old downloads. Don't sweat it, we've all been there - just pick up an iiNet Data Pack to replenish your monthly broadband quota. It's a bit of extra quota added to your Peak, Off-Peak or Anytime allowance for full-speed access when you want it. Available through Toolbox. And we promise not to tell anyone. Honest.

$10

provides 10GB
extra usage

$15

provides 20GB
extra usage

$30

provides 50GB
extra usage

$50

provides 100GB
extra usage

$80

provides 200GB
extra usage

Learn more about our data packs.

NBN™ Phone

NBN™ Phone works just like a normal phone, using your internet connection to make and receive calls. Today, we use Netphone (VoIP) for most NBN™ Phone services.

Some of our NBN™ Phone services will not work on a third party modem. In these instances we will not provide you an NBN™ Phone service if you have not purchased an iiNet modem.

 

Netphone (VoIP)

To get Netphone up and running in your home, you'll need:

A phone handset
Netphone works just like a normal phone. To start using it, all you need is a standard phone plugged into your VoIP-enabled broadband modem. Which means you also need...

A VoIP enabled broadband modem
Time for a shameless plug: we recommend using our available modems because they're easy to set up and play well with NBN™. Unless you use...

a VoIP adapter (ATA)
If you're not ready for a VoIP-enabled modem, an ATA device will let you plug in your phone handset for Netphone calls.

Fibre Phone

Fibre Phone is provided as a substitute for Netphone to some of our NBN™ Fibre (FTTP) customers, subject to availability.

To use Fibre Phone, plug a standard phone handset into the UNI-V1 port on your NBN™ Connection Box.

Features

NBN™ Phone includes the following standard features:

  • Calling Line ID Blocking
  • Call Barring
  • Call Forwarding
  • Call Waiting
  • 3-Way Call

Please note that by default, NBN™ Phone numbers are not listed in the White Pages directory. Provided that you do not opt in to having your number listed and Calling Line ID Blocking is switched ON, this would be equivalent to a “Silent Number” available for landlines.

NBN™ Phone Call Rates

NBN™ PlanNBN12 500NBN12 Liimitless NBN50 Liimitless Incl LN CallsNBN100 Liimitless
Call Pack Selection   + Mobile Call Pack + Local & Std National Call Pack+ Local, National & Mobile Call Pack
Local calls
15c/call
untimed
15c/call
untimed
IncludedIncluded15c/call
untimed
IncludedIncluded
Standard National calls
15c/call
untimed
15c/call
untimed
IncludedIncluded15c/call
untimed
IncludedIncluded
Standard calls to Australian mobiles
29c/min
(per 30 second block)
29c/min
(per 30 second block)
29c/min
(per 30 second block)
Included29c/min
(per 30 second block)
29c/min
(per 30 second block)
Included
1300 and 13 numbers
30c/call
untimed
30c/call
untimed
30c/call
untimed
30c/call
untimed
30c/call
untimed
30c/call
untimed
30c/call
untimed
International calls
From 5c
per min
From 5c
per min
From 5c
per min
From 5c
per min
From 5c
per min
From 5c
per min
From 5c
per min

All NBN™ Plans listed above have access to International Call Pack for $10 per month. This includes calls to landlines in our top 20 international destinations.

Some of our NBN™ Phone services will not work on a third party modem. In these instances we will not provide you an NBN™ Phone service if you have not purchased an iiNet modem.

View international call rates

Download the NBN™ Phone Critical Information Summary

Connect better with iiNet's award-winning service

We love the ‘net... So we've made it our job to connect more Australians to faster broadbandphone and web services and backed it all up with friendly customer service staff who know our products inside out.

View all of our awards.

 

 

 

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