Pre-order the NBN™
Min charge incl. $69.99 setup on a 24mth contract. Available in selected coverage areas. Incl standard Fetch subscription. Fetch requires a min speed of 3mbps.
Min charge $64.99
$0.26/GB. Total min charge includes $99.95 setup fee. Available in selected coverage areas. Traffic will be shaped to 128/128kbps if the monthly usage quota is exceeded. Quota includes upload and download. *Actual throughput speeds may vary due to various factors such as network congestion, device and more. New development fee may apply. Peak Data times are 7am to 1am. Off-peak Data usage times are 1am to 7am.
NBN™ Plans
We’re proud to be a national leader in customer service with a commitment to delivering great value, fast broadband internet with options to suit every family's needs. With our iiNet NBN™ plans offering unlimited downloads at an affordable price, there’s no better time to switch providers. Scroll down to find out more about our plans and pricing.
Please select the broadband service you wish to modify:
Select a no lock-in contract plan
for first 12 months
for first 6 months
Min Cost
12Mbps
Typical evening speed*
for first 12 months
for first 6 months
Min Cost
25Mbps
Typical evening speed*
for first 12 months
for first 6 months
Min Cost
50Mbps
Typical evening speed*
Fetch Entertainment
Optional offer**
for first 12 months
for first 6 months
Min Cost
90Mbps
Typical evening speed*
Fetch Entertainment
Optional offer**
for first 12 months
for first 6 months
Min Cost
12Mbps
Typical evening speed*
for first 12 months
for first 6 months
Min Cost
25Mbps
Typical evening speed*
for first 12 months
for first 6 months
Min Cost
50Mbps
Typical evening speed*
Fetch Entertainment
Optional offer**
for first 12 months
for first 6 months
Min Cost
90Mbps
Typical evening speed*
Fetch Entertainment
Optional offer**
for first 12 months
for first 6 months
Min Cost
12Mbps
Typical evening speed*
for first 12 months
for first 6 months
Min Cost
25Mbps
Typical evening speed*
for first 12 months
for first 6 months
Min Cost
50Mbps
Typical evening speed*
Fetch Entertainment
Optional offer**
for first 12 months
for first 6 months
Min Cost
90Mbps
Typical evening speed*
Fetch Entertainment
Optional offer**
for first 12 months
for first 6 months
Min Cost
200Mbps
Typical evening speed*
Fetch Entertainment
Optional offer**
for first 12 months
for first 6 months
Min Cost
200Mbps
Typical evening speed*
Fetch Entertainment
Optional offer**
for first 12 months
for first 6 months
Min Cost
12Mbps
Typical evening speed*
for first 12 months
for first 6 months
Min Cost
25Mbps
Typical evening speed*
for first 12 months
for first 6 months
Min Cost
50Mbps
Typical evening speed*
Fetch Entertainment
Optional offer**
for first 12 months
for first 6 months
Min Cost
90Mbps
Typical evening speed*
Fetch Entertainment
Optional offer**
for first 12 months
for first 6 months
Min Cost
12Mbps
Typical evening speed*
for first 12 months
for first 6 months
Min Cost
25Mbps
Typical evening speed*
for first 12 months
for first 6 months
Min Cost
50Mbps
Typical evening speed*
Fetch Entertainment
Optional offer**
for first 12 months
for first 6 months
Min Cost
90Mbps
Typical evening speed*
Fetch Entertainment
Optional offer**
for first 12 months
for first 6 months
Min Cost
200Mbps
Typical evening speed*
Fetch Entertainment
Optional offer**
for first 12 months
for first 6 months
Min Cost
200Mbps
Typical evening speed*
Fetch Entertainment
Optional offer**
for first 12 months
for first 6 months
Min Cost
10.6Mbps
Typical evening speed*
for first 12 months
for first 6 months
Min Cost
10.6Mbps
Typical evening speed*
Fetch Entertainment
Optional offer**
for first 12 months
for first 6 months
Min Cost
25.0Mbps
Typical evening speed*
Fetch Entertainment
Optional offer**
FTTB/C/N speeds to be confirmed when active.
* Typical Evening Speeds are subject to change and are measured 7pm-11pm. Speeds are not guaranteed and may vary. Superfast/Ultrafast: Available in FTTP & select HFC areas. As these are new plans, the speeds stated here are currently based on an estimate. iiNet will revise the Typical evening speeds once it has collected enough data on the speed performance of these plans. Learn more about NBN™ speeds. NBN™ Key Facts Sheet. Additional once off $300 nbn™ New Development charge applies if your premises is identified by nbn™ as being within the site boundary of a new development. ** Additional $59.99 setup fee applies for optional Fetch Entertainment Bundle. Subscriptions required for Netflix and Stan. ^ 30 included movies are preselected each month. Six (6) month promo discount and twelve (12) month promo discount available to new iiNet customers only.
Add a Call Pack (may be added following NBN activation)
standard landlines
Add Fetch
/mth
for 24 mths
Set top box
Easy watch apps
30 movies each month*
Fetch Mini setup $59.99. *30 pre-selected movies each month. Fetch requires min speed of 3Mbps. Subscriptions required for Netflix and Stan.
Choose your TV Channel Packs
Your choice of TV Channel Packs
Add all channels
Fetch has a setup fee of $89.99. Fetch requires minimum internet download speed of 3Mbps and 4K resolution requires minimum download speed of 15Mbps, 4K content and 4K TV. Subscriptions required to use Netflix, Disney+ and Prime Video. Channel Packs additional cost. Fetch standard subscription promo offer available to new or existing iiNet customers on an eligible iiNet internet plan. Offer available until withdrawn. Discount will be forfeited if you cancel or change your plan. T&C apply.
Sports Packages
beIN SPORTS Pack
beIN SPORTS is the home of the world’s best football, tennis and rugby stars! Enjoy access to Europe’s best leagues including the Serie A, Bundesliga and Ligue 1. Plus, live coverage of the SPFL, EFL, Carabao Cup, the ATP & WTA Tours, the World Rugby Sevens Series and much more.
per
month
Italian Channel Pack
Stay in touch and up to date with four leading Italian channels. Enjoy news, movies and general entertainment, creating the feeling of Italy in your home.
per
month
Indian Content Apps
YuppTV is one of the world's largest internet-based TV and On-demand service providers for South Asian content, offering more than 161+ Hindi channels, 5000+ Movies, 100+ TV shows in 11 languages. You can sign up via yupptv.com/fetchtv
Enjoy Bollywood's biggest movie collection on Eros Now. 1000's of Indian hits, exclusive series and orginals. You can sign up via erosnow.com/activate.
Subscription terms and conditions apply. Indian Content Apps are only available on Fetch Mini and Mighty.
Upgrade to Fetch Mighty
For an additional $:
Record up to 585 hours of SD TV
Record up to 6 shows at once
Series Recordings to record every episode
Set recordings remotely via Fetch Mobi App
upfront
Multiroom
Set top box #2
Each additional Fetch Mini 4K set top box costs $10 per month plus an additional upfront $89.99 setup fee. Max 3 boxes per household. Each set top box requires a minimum internet download speed of 3Mbps for the best viewing experience. 4K resolution requires minimum download speed of 15Mbps. 4K content and 4K TV.
Check your broadband speed here to see if your internet download speed is sufficient.
per
month
Set top box #3
Each additional Fetch Mini 4K set top box costs $10 per month plus an additional upfront $89.99 setup fee. Max 3 boxes per household. Each set top box requires a minimum internet download speed of 3Mbps for the best viewing experience. 4K resolution requires minimum download speed of 15Mbps. 4K content and 4K TV.
Check your broadband speed here to see if your internet download speed is sufficient.
per
month
NBN™ Connection Device
You’ll also need an NBNCo NBN™ Connection Device to get online. We’ll ship this device with your iiNet modem to your nominated delivery address ASAP. Once they arrive, just follow the included setup guide to plug them in and get online.
Learn more
Your address should already have an NBN™ Connection Device (typically connected to a wall socket in your home). If you have confirmed this device is not present, please select 'I don't have one' and we’ll ship a new one along with your WiFi modem.
Learn more
Included
at no extra cost
month
New Development charge applies if your premises is identified by nbn™ as being within the site boundary of a new development.
All iiNet Residential NBN plans come with
against virus & spam threats
We simply shape all excess use
Support when you need it most
Change between plans at any time
General Information
Here’s some key information about getting iiNet NBN™. For more details, please visit our iiHelp FAQ.
How to get NBN™
How do I get connected to the NBN™?
Our coverage map is automatically updated with the latest information available from NBN Co. If you’ve checked your address and the results advised say that your address is ready to get NBN™ broadband, congratulations!
All you’ll need to do is pick out an NBN™ plan and sign up online, or give one of our friendly NBN™ experts a call on 13 19 17. If it turns out you need a technician to visit and install some NBN™ equipment, don’t worry - we'll help organise this for you.
Can I keep my existing telephone number to use on the NBN™?
In most cases, we can bring your existing telephone number over to the NBN™ network. Just call our friendly Sales Team on 13 19 17 to discuss the matter further.
Alternatively, you can specify that you’d like to keep your telephone number when you sign up online. We’ll keep you updated on the progress of your number transfer.
I have existing broadband/phone services. How can I upgrade to NBN™?
Typically your address can be upgraded to NBN™ broadband with little to no downtime. More often than not you can continue to use your existing services until your new NBN™ equipment has been installed and your service has been activated. In the meantime, you should check to make sure that current modem will be compatible with your new NBN™ broadband service. Learn more.
Upgrading is simple, just sign up online or call our expert Sales Team on 13 19 17 to get started. If you’re already with iiNet, you can select “Upgrade to NBN” in My Products > Broadband in Toolbox.
Remember: Moving to NBN™ broadband will not necessarily cancel your existing broadband and phone services. Once you've upgraded, please contact your existing provider to ensure your old services are cancelled, otherwise you may continue to be billed for them.
I’m renting, what do I have to do to get connected to NBN™?
Prior to any installation work taking place at the premises, you’ll need to secure permission from your property manager or landlord. If they have any questions, just point them to this FAQ.
I already have NBN™. How do I switch my NBN™ provider to iiNet?
If you already have an active NBN™ Fibre or Fixed Wireless service connected at your address and you'd like to switch to an iiNet NBN™ plan, please call us on 1300 455 806 between 8AM-8PM (AEST), Monday to Friday, to arrange a Service Transfer. Once lodged, Service Transfers typically take less than 2 business days to complete, and downtime is typically less than 24 hours.
If you do not own the active NBN™ service connected at your address (i.e. you've just moved in and the previous tenant has left their services connected) then please see Connecting Outstanding FAQ instead.
NBN™ Installation
How long does it take to get connected to NBN™?
Typically, NBN™ connections are completed within 2-20 business days - this varies depending on whether or not you've already had your NBN™ equipment installed as well as NBN™ technician availability.
What happens when NBN™ is installed?
If an NBN™ technician is required to visit your premises to install any required equipment or complete your NBN™ connection, we'll be in touch to book a suitable appointment with you. An installation is typically not required if NBN™ has been previously connected at your address.
The type of equipment you'll receive depends on the type of NBN™ being connected. Give our Connecting to the NBN™ article a read for more information.
NBN™ Download speeds
* Basic typical evening speeds indicate typical download speeds between 7pm and 11pm and speeds may vary due to various factors explained below.
Uses NBN12Basic
A basic speed to cover the essentials. Ideal if you're a small household with one or two devices connected. If you're unsure which speed you need, it's a great place to start. You can always upgrade later.
NBN12 Typical evening speed 7PM-11PM: 11.1Mbps
Uses NBN25Standard
Perfect for families and households with multiple devices and broadband users. This plan provides extra speed to go around, so everyone is happy.
NBN50
A top choice for bigger households and internet enthusiasts. Browse, download, watch and play with ease across multiple devices.
Standard Plus Typical evening speed 7PM-11PM: 46.7Mbps
NBN100
Got the need for speed? This is our fastest option and is sure to impress. If you work/study from home or have a household full of gamers and media-buffs, this will be right up your alley.
Premium Typical evening speed 7PM-11PM: 83.6Mbps
Configured on NBN100/20 wholesale tier which provides upload speeds of between 1 to 20Mbps
Factors that may affect your NBN™ connection speed
| NBN™ Infrastructure For example, the length and quality of copper cabling used in NBN™ FTTN/FTTB has a significant impact on performance. |
|
| Coexistence period NBN™ FTTN/FTTB services are typically limited during the period they must share the same copper line as legacy non-NBN™ services. |
|
| Quality and capability of hardware This can include modems, WiFi routers and Ethernet or phone cables. |
|
| WiFi signal interference You can learn how to improve your home or office’s WiFi signal here. |
| NBN™ Infrastructure This applies to NBN™ Satellite and Fixed Wireless connections during severe weather conditions, or when the dish/antenna is physically obstructed. |
|
| Quality and capability of hardware This can include modems, WiFi routers and Ethernet or phone cables. |
|
| WiFi signal interference You can learn how to improve your home or office’s WiFi signal here. |
| Number of connected devices When too many devices share the same bandwidth, data flow is limited |
|
| Network Congestion For example, when speeds slow during peak traffic in the evenings. |
|
| Which content is being accessed There may be insufficient server capacity or other issues affecting a specific website or online game. |
|
* NBN™ Speeds: FTTN, FTTC & FTTB speeds to be confirmed when active. Actual speeds may vary due to many factors including type/source of content being downloaded, hardware and software configuration, the number of users simultaneously using the network and performance of interconnecting infrastructure not operated by iiNet. Devices connected by WiFi may experience slower speeds than those connected by Ethernet cable. Typical Evening Speed indicates download speed and is measured between 7pm and 11pm. Learn more about NBN™ speeds.
* NBN™ Speeds: Actual speeds may vary due to many factors including type/source of content being downloaded, hardware and software configuration, the number of users simultaneously using the network and performance of interconnecting infrastructure not operated by iiNet. Devices connected by WiFi may experience slower speeds than those connected by Ethernet cable. Typical Evening Speed indicates download speed and is measured between 7pm and 11pm. Learn more about NBN™ speeds.
NBN™ Hardware
Do I need equipment installed by NBN™?
If necessary, an NBN™ technician will complete a standard installation of the required NBN™ equipment at no cost to you. Please note that fees may be incurred for non-standard installations as determined by NBNCo. The technician will be able to advise these fees if this is the case.
Do I need equipment installed by NBN™?
If necessary, an NBN™ technician will complete a standard installation of the required NBN™ equipment at no cost to you. Please note that fees may be incurred for non-standard installations as determined by NBNCo. The technician will be able to advise these fees if this is the case.
Check out Connecting to the NBN™ for more details about the different types of equipment used with the different types of NBN™ services.
Will my current modem/router work with NBN™ broadband?
To use your NBN™ service your modem must be NBN-ready and allow you to change the VLAN setting. For NBN™ FTTN or FTTB your modem will also need to be VDSL2 compatible.
You can check compatibility with your modem manufacturer. Learn more about modem compatibility requirements.
Please note: You may be required to purchase an iiNet modem with your iiNet NBN™ plan. This requirement will be confirmed on-screen or over the phone when you sign up with us.
If you're getting a modem/router supplied by us, you can rest assured that it will be fully compatible with the type of NBN™ service you're receiving.
Will my medical alarm, security alarm, EFTPOS machine or fax machine work on the NBN™ network?
Many types of devices that are normally connected to phone lines (such as medic alarms, back to base alarms, EFTPOS machines, fax machines and more) can work over the NBN™ network, however please contact the service provider to make sure - you may need to order a specific type of phone service on the NBN™ network in order for these services to continue working.
Please note: iiNet does not offer a Priority Assistance service. If you have Priority Assistance or believe you may be eligible, please consider this before lodging your application.
Check out Connecting to the NBN™ for more details about the different types of equipment used with the different types of NBN™ services.
Will my current modem/router work with NBN™ broadband?
If you have NBN™ FTTP, FTTB, FTTN, Wireless or Satellite, then you may be able to use the modem/router that you already own. We suggest that you check with its manufacturer to see if it is capable of supporting NBN™ broadband and VoIP (Voice over IP) services. In some cases, your modem may also need to be VDSL2 compatible. Learn more.
Please note: You may be required to purchase an iiNet modem to be used with your iiNet NBN™ service. This requirement will be confirmed on-screen or over the phone when you sign up with us.
Modems are typically included or discounted if you take up a 24-month contract when you sign up to iiNet NBN™. If you're getting a modem/router supplied by us, you can rest assured that it will be fully compatible with the type of NBN™ service you're receiving.
Will my medical alarm, security alarm, EFTPOS machine or fax machine work on the NBN™ network?
Many types of devices that are normally connected to phone lines (such as medic alarms, back to base alarms, EFTPOS machines, fax machines and more) can work over the NBN™ network, however please contact the service provider to make sure - you may need to order a specific type of phone service on the NBN™ network in order for these services to continue working.
Please note: iiNet does not offer a Priority Assistance service. If you have Priority Assistance or believe you may be eligible, please consider this before lodging your application.
NBN™ Contract & Fees FAQ
What is the New Development Fee?
Effective 1 April 2016, the $300 New Development Fee (NDF) is charged for all NBN™ broadband connections in the following circumstances:
- The first connection at a premises in a newly developed area i.e. a suburb with no pre-existing telecommunications infrastructure.
- The first connection(s) at a premises in an establish area in the rare instance that a developer has increased the number of dwellings on the same plot of land e.g. demolished a single house and built a block of units.
Once the NDF has been charged at an address, it will not be charged again for subsequent connections, provided the number of dwellings at that address has not increased.
At iiNet, we pass on the full $300 NDF charge as billed by our wholesaler, NBN Co, to new customers. These charges are clearly visible when applying for a service – they are also included in any Critical Information Summary for NBN™ broadband plans sold after 1 April 2016, and the Pricing Schedule of our Customer Relationship Agreement.
Can I change my NBN™ plan after I've signed up?
You sure can! You may switch between out NBN™ plans at any time without incurring any plan change fees. A plan change fee of $29 may apply if you change to a plan of lesser value.
If you wish to change your NBN™ plan, check out our Changing your broadband plan in Toolbox guide or simply call us on 13 19 17.
About the NBN™
The National Broadband Network (NBN™) is rolling out fibre-optic, fixed wireless and satellite infrastructure to replace the existing broadband infrastructure with a faster and more reliable broadband service.
*Boasting a range of superfast speed options, the NBN™ is a serious upgrade to the old ADSL2+ broadband technology.
*These speed ranges are based on information provided by nbn™. Actual Speeds could be slower and may differ due to various factors. Find out more about NBN™ speeds
The different flavours of the NBN™
NBN™ FTTP
Fibre optic cable will lead all the way to your premises, terminating at your NBN™ Utility Box on an outside wall.
NBN™ FTTB and FTTN
Fibre optic cables connect to your building or a node in your street (or a street nearby) and existing copper cables deliver broadband to your premises.
NBN™ FTTC
Fibre optic cables connect to a small node close to your premises and existing copper cables deliver broadband to an NBN™ FTTC Connection Box in your premises.
NBN™ HFC
Coaxial cables deliver broadband to an NBN™ HFC Connection Box in your premises.
NBN™ Wireless
An antenna is installed on your roof that delivers broadband from a dedicated NBN™ Wireless tower in your area.
NBN™ Satellite
A satellite dish is installed on your roof that delivers broadband from a dedicated NBN Satellite in the Sky.
Not to be confused with NBN™'s Interim Satellite Service (ISS), this new Satellite - dubbed Sky Muster™ - is part of NBN™'s Long Term Satellite Service (LTSS) and boasts the fastest speeds and largest capacity in Australia satellite broadband history.
Coverage
The NBN™ rollout has commenced across Australia, here at iiNet, we've got you covered. To get started and find out which NBN™ plans are available to you now, simply check your address.
You can also check out the NBN™ rollout progress with our handy NBN™ Rollout Map.
NBN™ Terms
All iiNet services are bound by our Customer Relationship Agreement. This page offers a quick summary of the terms, fees and guarantees that come with your service. If you have any questions, please feel free to contact us on 13 19 17.
General Terms
Connecting to the NBN™
- Once the NBN™ roll out has been completed in your area, services over the legacy copper & HFC (Cable) network will no longer be available at your premises. Any copper & HFC (Cable) services that are still connected at your premises on the Disconnection Date are liable to be disconnected. iiNet Cable services in Geelong, Mildura and Ballarat are not subject to this disconnection.
- The installation of NBN™ FTTN, FTTC or FTTB will disconnect the current copper-line telecommunications service that is connected to your premises if you have elected to transition your existing copper-line
- For FTTN & FTTB this will occur outside of your premises during your installation
- For FTTC this will occur when your NBN™ service is activated, which typically occurs when your NBN™ Connection Box is connected (and working) by either you or an NBN™ Installer
- Existing ancillary services and devices that rely on your copper-line telecommunications service will no longer work unless you move them to the NBN™ (such as medical alarms, back-to-base alarms, personal response systems, fax machines and EFTPOS). Please check with your device/service manufacturer or provider to see if the device is NBN™ compatible.
- Customer equipment (such as new or existing cabling and telecommunications outlets) beyond the network boundary point may not work when you connect to NBN™. You may require a registered cabler to connect these to your NBN™ service. You will be responsible for the cost of any such cabling work.
- Your NBN™ service does not include a battery backup. This means your household will be unable to access any internet and telephony services provided by NBN™ during a power outage. This includes making calls to emergency service numbers like 000. Please ensure you have alternate ways of making calls, such as mobile phone.
Telephony Services
- NBN™ Phone is a phone service that is offered with your NBN™ and NBN™ Wireless plan. To use it, you will require a standard phone handset (approved for use in Australia) and VoIP-compatible modem.
- NBN™ Fibre (FTTP) may include Fibre Phone instead of Netphone, which does not require a VoIP-compatible modem to operate.
- NBN™ Satellite does not include access to NBN™ Phone.
- Calls to 000 emergency services are not guaranteed in the event of a power outage.
- We do not offer priority assistance, nor support for medi-alert services and monitored alarm systems. Priority assistance is offered by Telstra for people who may be reliant on a telephone service because of a serious medical condition. If you have a medi-alert or priority assistance service or believe that you are eligible, please consider this before proceeding with your order.
- Calls to 19/1900 numbers are not available.
- Calls to certain 'high-risk' international destinations are not available by default.
- This service is provided on the basis that you waive your rights under the Customer Service Guarantee.
- For calls on NBN™ Phone;
- Timed international calls are charged per second.
- Calls to Australian mobile numbers are charged per 30 second block.
- Included calls are subject to our Acceptable Use Policy.
- NBN™ Phone must be paired with an active iiNet NBN™ service. If your NBN™ plan is cancelled, your NBN™ Phone service will also be cancelled.
- Transferring an existing phone number to NBN™ Phone will disconnect the existing phone service.
- NBN™ Satellite and Wireless customers may purchase Home Phone which has different terms and features. Learn more about Home Phone.
Learn more about NBN™ Phone services.
Hardware
- There are multiple types of broadband and phone on the NBN™, with different hardware setups and requirements. Learn more about modem compatibility requirements.
- You may be required to purchase an iiNet-provided modem to be supplied with an iiNet NBN™ service. This requirement is confirmed in your signup cart.
- NBN™ FTTC connections require an NBN™ Connection Box, which;
- May be shipped to you for self-installation (if your premises is eligible)
- Will reverse-power the NBN™ network to provide you with a working service
- Remains the property of NBN Co and should not be removed from the premises
All about your quota
- Both uploads and downloads count towards your monthly quota.
- If you exceed your monthly NBN™ quota you will not be charged excess fees. Instead your NBN™ plan will be shaped to the speeds shown below. Liimitless plans do not have a quota limit.
| NBN™ plan | Shaped speed |
|---|---|
| NBN12 500 Basic | 256/256 kbps |
| NBN™ Satellite | 128/128 kbps |
*Any cabling that is required in your premises beyond the Network Boundary Point is your responsibility. This does not include the purchase of a modem. There may be additional installation fees for non-standard premises, however your agreement to these fees will be confirmed prior to iiNet setup.
- You may purchase a Data Pack to unshape your NBN™ service. NBN™ Satellite does not include access to Data Packs.
- NBN™ Satellite services (delivered by Sky Muster™) are subject to the NBN™ Fair Use Policy to help ensure fair access for all users on NBN™ Satellite. Information on the Policy and how to manage your quota are available here.
Contract Terms
If you have taken a 6 month contract, and end it early, you will be charged a $40 break fee to cover the costs reasonably incurred by iiNet when the contract commenced.
Fair contract guarantee
When you sign up to a contract, you commit to retain your NBN™ service for the set period.
However, our fair contract guarantee lets you change between plans at any time without the need to break your agreed contract.
Fees
Setup fees
| Setup Fees | |||
|---|---|---|---|
| New customers | Existing customers | ||
| No lock-in contract | 6 month contract | No lock-in contract | |
| Standard activation This is our once-off activation fee to get you connected.* |
$0 | $0 | $0 |
| NBN™ WiFi Modem A custom built modem that supports your NBN™ and NBN™ Phone service. Modem purchase may be required and (if required) is confirmed in your signup cart. |
$99.95 ($59.95 for NBN™ Satellite) | $59.95 | $59.95 |
| NBN™ WiFi Modem Delivery This is our delivery fee to provide you with your NBN™ WiFi Modem (if purchased). |
$10 | ||
| Non-Standard setup Fees may be incurred for non-standard or additional NBN™ installations. |
As defined by NBN™ (or iiNet where applicable) | ||
| New Development Charge As of 1st April 2016, NBN Co introduced a connection charge of $300 for each new connection order within a New Development Location. If you are connecting within a development area you may be liable for this charge. More information on these charges can be found here. |
$300 | ||
* Any cabling that is required in your premises beyond the Network Boundary Point is your responsibility. This does not include the purchase of a modem. There may be additional installation fees for non-standard premises, however your agreement to these fees will be confirmed prior to iiNet setup.
Optional extras
| Optional extras | ||
|---|---|---|
| Additional mailboxes If you need more email addresses than what you get with your plan or wish to retain your existing email address without an iiNet broadband service, you can purchase an additional mailbox. They are charged per year and are covered by our own anti-spam and anti-virus protection. |
$25/year | |
NBN™ Data packs
So you've gone a bit crazy on the old downloads. Don't sweat it, we've all been there - just pick up an iiNet Data Pack to replenish your monthly broadband quota. It's a bit of extra quota added to your Peak, Off-Peak or Anytime allowance for full-speed access when you want it. Available through Toolbox. And we promise not to tell anyone. Honest.
$10
provides 10GB
extra usage
$15
provides 20GB
extra usage
$30
provides 50GB
extra usage
$50
provides 100GB
extra usage
$80
provides 200GB
extra usage
NBN™ Phone
NBN™ Phone works just like a normal phone, using your internet connection to make and receive calls. Today, we use Netphone (VoIP) for all NBN™ Phone services.
NBN Phone requirements
To get NBN™ Phone up and running in your home, you'll need:
A phone handset
NBN™ Phone works just like a normal phone. To start using it, all you need is a standard phone plugged into your VoIP-enabled broadband modem. Which means you also need...
An iiNet VoIP modem
You’ll need a VoIP modem supplied by us in order to use NBN™ Phone. Our modems feature easy plug-and-play setup.
Fibre Phone
Fibre Phone was provided as a substitute for Netphone to some of our NBN™ Fibre (FTTP) customers. This product is no longer available to residential customers as of August 2017.
To use Fibre Phone, plug a standard phone handset into the UNI-V1 port on your NBN™ Connection Box.
Features
NBN™ Phone includes the following standard features:
- Calling Line ID Blocking
- Call Barring
- Call Forwarding Always, Busy, Selective and No Answer
- Call Waiting
- 3-Way Call
Please note that by default, NBN™ Phone numbers are not listed in the White Pages directory. Provided that you do not opt in to having your number listed and Calling Line ID Blocking is switched ON, this would be equivalent to a “Silent Number” available for landlines.
NBN™ Phone Call Rates
| NBN™ Plan | NBN12 500 | NBN12 Liimitless | NBN50 Liimitless Incl LN Calls | NBN100 Liimitless | |||
|---|---|---|---|---|---|---|---|
| Call Pack Selection | + Mobile Call Pack | + Local & Std National Call Pack | + Local, National & Mobile Call Pack | ||||
Local calls |
15c/call untimed |
15c/call untimed |
Included | Included | 15c/call untimed |
Included | Included |
Standard National calls |
15c/call untimed |
15c/call untimed |
Included | Included | 15c/call untimed |
Included | Included |
Standard calls to Australian Mobiles |
29c/min (per 30 second block) |
29c/min (per 30 second block) |
29c/min (per 30 second block) |
Included | 29c/min (per 30 second block) |
29c/min (per 30 second block) |
Included |
1300 and 13 numbers |
30c/call untimed |
30c/call untimed |
30c/call untimed |
30c/call untimed |
30c/call untimed |
30c/call untimed |
30c/call untimed |
International calls |
From 5c per min |
From 5c per min |
From 5c per min |
From 5c per min |
From 5c per min |
From 5c per min |
From 5c per min |
All NBN™ Plans listed above have access to International Call Pack for $10 per month. This includes calls to landlines in our top 20 international destinations.