With Fibre Phone, you can make phone calls over your NBN connection and take advantage of awesome savings and features. There’s no need to buy a fancy new handset – just plug the one you have now in to the dedicated phone socket on your NBN box. If that sounds a bit too technical, you can get a clear look at the NBN equipment here. The NBN equipment also comes with a backup battery to keep your Fibre Phone going for up to 5 hours if there’s a power outage. Handy!
Our Fibre Phone plans must be paired with an active iiNet NBN Fibre to the Premises (FTTP) service. *If you fibre plan is cancelled, your Fibre Phone service will also cancelled.
Calls to Netphone Numbers
1300 and 13 numbers
Calls to mobiles
(per 30c block)
click to view rates
Do you know
It's easier than you think
Fibre Phone works with your existing handset. Saving you hard-earned cash for a new handset.
With you backup battery, you’ll still be able to make calls for a limited time during a power outage.
All the features you’d expect from a phone – *voicemail, call waiting, 3-way chat, caller ID and more!
use your existing phone sockets
You’ll be able to use your existing phone sockets at your premises, however there may be a requirement for you to have some re-wiring completed in order for these sockets to work.
Fibre Phone Port
Your Fibre Phone service simply connects through a dedicated phone port on your NBN Connection box. Have a look at the image for a better idea:
Fibre Phone Important Information
You won’t be able to keep your existing copper-line telephone number. We’ll set you up with a new one that compatible with Fibre Phone (number transfers are coming soon).
Calls to 000 emergency services are not guaranteed in the event of a power outage.
Priority Assistance services won’t be available.
Fibre Phone is not compatible with medical alarm systems.
Not all the devices and services currently using your copper-line phone service will be able to operate over Fibre Phone. This includes fax machines, EFTPOS terminals, monitored alarms or back-to-base alarms. While some of these devices may operate correctly, our support for these devices is on a best-effort basis.
You'll be responsible for maintaining and replacing your NBN backup battery.
Calls to 19/1900 numbers are not available with Fibre Phone.
Calls to certain 'high-risk' international destinations are not available by default. Find out why here.
$0 calls are subject to the Acceptable Use Policy