Media release

iiNet withdraws 20GB satellite plan

28 August 2013: To ensure our customers maintain a steady NBN satellite connection, iiNet will today cease sale of the popular NBN-Satellite 2 plan to new customers. iiNet will continue to offer a 10GB plan for all new satellite customers.

iiNet executive Steve Dalby said the NBN interim satellite service had proven very popular with customers.

“The popularity of both our 10GB and 20GB plans have put considerable strain on the network designed by NBNCo. With no possibility of a network upgrade available from NBNCo, each new customer was adversely impacting the speed and experience of our current satellite customers. So, we have decided, after careful consideration and for the benefit of the 6000 customers already connected to iiNet’s interim satellite service to only offer our very attractive 10GB plan. We will withdraw our 20GB NBN-Satellite plan for new sales effective immediately,” he said.

NBN Co plans to phase out the existing interim satellite service and replace it with a higher-capacity satellite solution in 2015.

“As soon as NBN Co upgrades its satellites, iiNet will provide new and faster services for all customers.”

No existing customers on the 20GB plan will be affected by the decision and download quotas will remain unchanged. New customers will only be able to sign up for iiNet’s 10GB plan.

For further information, please contact:

For further information, please contact:
Tina Liptai or Anthony Fisk
Communications - iiNet Group
Ph: +61 8 9214 2210

About iiNet 

 iiNet is Australia’s second largest DSL Internet Service Provider and the leading challenger in the telecommunications market. Publicly listed on the ASX 200, our company is now valued at $1 billion. We employ more than 2000 inquisitive staff across three countries - 80 per cent of whom are employed to directly service to our 900,000 customers. We maintain our own super-fast broadband network and support over 1.7 million broadband, telephony and Internet Protocol TV (IPTV) services nationwide.

We’re committed to making it simple for all Australians to connect across both our own network and on the NBN. Our vision is to lead the market with products that harness the potential of the Internet and then differentiate with award-winning customer service.

A lot has changed since our CEO founded iiNet in a suburban garage back in 1993 and the broadband landscape continues to evolve. What hasn’t changed is our passion for the transformative benefits of the Internet and our commitment to helping Australians connect better.

A full list of current awards can be viewed at iiNet Awards