Media release

iiNet gains further international plaudits

6 May 2014: iiNet, the leading challenger in Australia's telecommunications market, has continued its drive to build international recognition by picking up five awards from international organisations.

iiNet received three Global Business Excellence Awards, for Outstanding Customer Service Initiative, Customer Service Team and Outstanding Blog, iiNet also won a silver medal for Customer Service Leader of the Year in the celebrated 2014 Asia-Pacific Stevie Awards, with Chief Operating Officer Maryna Fewster also winning a bronze medal for Woman of the Year - Australia.

iiNet Chief Executive Officer David Buckingham said the company is ecstatic about its international wins.

“We’ve made an effort in 2014 to pit ourselves against the best in the world, so to be honoured with these wins goes to show how iiNet’s emphasis on customer service isn’t just paying lip-service: it’s what defines us as a company,” David said.

It’s not just iiNet’s customer service being recognised; iiNet’s gaming portal,, has been selected as a finalist in the IT journalism awards known as the “Lizzies”.

“We think is a brilliant resource for gamers, so it’s great to see their efforts being recognised on the national stage.

“After our win at the International Service Excellence Awards earlier this year - which we’re still blown away about - we’re fighting hard not only retain this award, but finish 2014 as the most awarded ISP in Australia, and be recognised around the world as a company which puts its customers first,” David said.

For further information, please contact:

For further information, please contact:
Tina Liptai or Anthony Fisk
Communications - iiNet Group
Ph: +61 8 9214 2210 or [email protected]

About iiNet 

iiNet is Australia’s second largest DSL Internet Service Provider and the leading challenger in the telecommunications market. Publicly listed on the ASX 200, our company is now valued at approximately $1 billion. We employ more than 2500 inquisitive staff across three countries - 80 per cent of whom are employed to directly service our 900,000 customers. We maintain our own super-fast broadband network and support over 1.7 million broadband, telephony and Internet Protocol TV (IPTV) services nationwide.

We're committed to making it simple for all Australians to connect across both our own network and on the NBN. Our vision is to lead the market with products that harness the potential of the Internet and then differentiate with award-winning customer service.

A full list of current awards can be viewed at iiNet Award /about/awards