Media release

iiNet takes business voice into the cloud

28 September 2011: iiNet has today announced an innovative new telephone service aimed at Australian business customers. The cloud‐based service will adapt to changing business needs, without the hassles of maintaining physical hardware.

Business Voice offers small and medium businesses access to services traditionally only available to big businesses including conferencing facilities, advanced call routing and music on hold for a simple, monthly cost per user.

The solution also allows multiple staff to be reached on a single number regardless of their physical location plus iiNet technology experts handle all the requirements of on‐site installation and ongoing support to ensure businesses continue operating as usual.

Head of iiNet Business, Greg Bader, said Business Voice is aimed at small and medium businesses that are experiencing high growth or looking to get into operation quickly, without having the cost of buying and maintaining a phone system.

"The beauty of a hosted solution means every dollar that's spent on your phone system goes towards business productivity. There's no initial cost for buying the hardware and no added costs for upgrades," Mr Bader said.

"If you're hiring new staff or need to scale the business down for a season, Business Voice has the flexibility to quickly meet your business needs as they change.

"Business Voice allows small‐to‐medium sized businesses to operate like a big business, without the big costs."

Business Voice is the latest product in a range of iiNet Business solutions that take advantage of cloud computing technologies.

"We're Australia's second largest DSL broadband provider but we're not just an ISP, we're a full communications provider. Business Voice is just one of a number of innovative products that we'll be offering to help businesses work better," Mr Bader said.

iiNet has joined forces with Polycom to provide its industry leading products to the small-to-medium sized business market.

For more information on iiNet's Business voice, visit

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About iiNet 

iiNet is Australia's second largest DSL Internet Service Provider (ISP) and the leading challenger in the telecommunications market. We employ more than 2000 inquisitive staff across four countries and support over 1.3 million broadband, telephony and Internet Protocol TV (IPTV) services nationwide.

We're a publicly listed company and we maintain our own super-fast broadband network. Our vision is to lead the market with products that harness the potential of the Internet and then differentiate with award-winning customer service.

To achieve this, we employ creative thinkers and true advocates of technology. Our people are a huge part of the iiNet success story, so we've developed a unique and stimulating work culture to ensure they remain engaged and inspired.

A lot has changed since our CEO founded iiNet in a suburban garage back in 1993 and the broadband landscape continues to evolve. What hasn't changed is our passion for the transformative benefits of the Internet and our commitment to helping Australians connect better.