Australian Competition and Consumer Commission (ACCC)
The ACCC has authority under the Competition and Consumer ACT 2010 to enforce fair competition with the Telecommunications Industry. The ACCC also ensures the protection of consumer's interests.
The Australian Communications & Media Authority (ACMA)
ACMA is responsible for the promotion of industry self-regulation and protection of consumer interests as well as to investigate complaints of illegal or copyright content hosting.
The Telecommunications Industry Ombudsman (TIO)
The TIO is an industry funded scheme, established to provide independent resolution between consumers and providers of telecommunications services.
Self regulatory bodies
Communications Alliance Ltd.
Communications Alliance is the primary telecommunications industry association in Australia. Through a range of programs, events and initiatives, Communications Alliance has a role in facilitating industry-based solutions, including leading the industry's involvement in the nbn™ implementation.
Communications Compliance administer the Telecommunications Consumer Protections (TCP) Code.