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internet security

Frequently Asked Questions

Here are some of the frequently asked questions on the iiNet Internet Security product.

Q: What is spyware?
A: Spyware is the collective term for computer programs that collect your personal information without your permission; information such as:

  • web sites you have browsed,
  • e-mail addresses stored on your computer,
  • passwords, or
  • credit card numbers.

Spyware almost always finds its way onto your computer without your explicit permission, sometimes combining with a useful program or through misleading messages that trick you into installing.

Q: What is a firewall?
A: A firewall is security software that blocks unsafe internet traffic, protecting your computer against viruses, worms and human intruders.

Q: I have a shared Internet connection. Can I use the iiNet Internet Security product on all the computers?
A: Yes, you can use the license for 3 installations on the same home network.

Q: Can I give a copy of the software to a friend?
A: No, the license is meant for personal use, but you can install the software on 3 computers with one subscription key.

Q: Is the iiNet Internet Security product really updated automatically?
A: Yes. The product is updated automatically in the background every time you connect to the Internet, ensuring you always receive the latest updates.

Q: Which operating systems can I use this product on?
A: You can use iiNet Internet Security on the following operating systems

  • Windows XP
  • Windows Vista (32-bit and 64-bit)
  • Windows 7 (32-bit and 64-bit)

However, this product does not support the server versions of the aforementioned operating systems.

Q: What kind of computer do I need for using the iiNet Internet Security product?
A: Your computer must meet the requirements listed below. Supported operating systems:

  • Windows XP 32-bit: Home, Professional and Media Center editions, Service Pack 2 or newer.
  • Windows Vista 32-bit and 64-bit: all editions, all Service Packs.
  • Windows 7 RC 32-bit and 64-bit: all editions.

Recommended requirements for Microsoft Windows 7 and Vista:

  • Processor: Intel Pentium 4 2 GHz or higher.
  • Memory: 1 GB or more.
  • Disk space: 800 MB of free hard disk space (500 MB for Anti-virus only).
  • Display: 16-bit or more (65000 colors).
  • Internet connection: an Internet connection is required to validate your subscription and receive updates.

Recommended requirements for Microsoft Windows XP:

  • Processor: Intel Pentium III 1GHz or higher.
  • Memory: 512 MB or more.
  • Operating system: Microsoft Windows XP, Service Pack 2 or newer.
  • Disk space: 800 MB of free hard disk space (500 MB for Anti-virus only).
  • Display: 16-bit or more (65000 colors).
  • Internet connection: an Internet connection is required to validate your subscription and receive updates.

Note: If the system has 512 MB of memory or less, the product is installed in performance optimized mode.