call features
VOIP has a heap of optional features available. Get access to features such as caller ID, voice mail and voice messaging to email.
Use VOIP as your first phone line and take advantage of these great features - most are free!
Read our VOIP user guide.
standard VOIP features
| VOIP | price p/m |
|---|---|
| Call Forwarding Always | FREE with our VOIP service |
| Call Forwarding Busy | |
| Call Forwarding No Answer | |
| Call Waiting | |
| Do not disturb | |
| Voice Mail | |
| Voice Messaging to Email | |
| Caller Line ID Delivery Blocking | |
| Call Return | |
| Three Way Calling |
optional extras
| VoIP | price |
|---|---|
| Simultaneous Ring | $1.95/month |
| Sequential Ring | $1.95/month |
| Music on hold | $1.95/month |
standard VoIP features
These services come standard on your VOIP line. You can configure, activate and deactivate the following services via member account management tools on toolbox.
Call Forwarding Always
With Call Forwarding always you can redirect all your calls to another destination. When activated, you need to supply a forwarding number.
Standard call charges are applicable.
Activate Call Forwarding Always
Call Forwarding Busy
Use call forwarding busy to redirect calls to another destination when an incoming call encounters a busy condition. When activated, you need to supply a forwarding number.
Standard call charges are applicable.
Call Forwarding No Answer
Use Call Forwarding No Answer to redirect calls to another destination when an incoming call is not answered within eight rings. When activating please specify the forwarding number that you wish calls to forward to in the case of eight rings being reached.
Standard call charges are applicable.
Activate Call Forwarding No Answer
Call Waiting With Call Waiting you can answer a call while already engaged in another call. When a second call is received while you are on the phone you are informed via a call waiting tone. You can then switch to the new caller party and hold the original party. There is no charge for this service.
Do not disturb
With do not disturb you can set your line to busy (engaged tone) or forwarded to voice mail as below. If Voice Mail is not activated a busy (engaged tone) will be presented to any party calling you.
Voice Mail
With Voice Messaging you can record messages for calls that are not answered within a specified number of rings, receive busy treatment, or are transferred directly to voice mail. Callers have the option of reviewing and/or changing their message. This Service comes with Free Voice Mail Support. Voicemail also includes:
- Voice Mail Waiting Indication - A stutter tone is provided via the telephone when new messages reside in the voice mailbox.
- Voice Messaging to Email - Enables you to have voice messages delivered to a specified email address in the form of an email message with a WAV file attachment. If available, the callers name and number are also included in the email subject line.
Standard call Charges apply.
These services come standard on your VoIP line and can be activated using your handset.
Calling Line ID Delivery Blocking (CLID)
With CLID you can block the delivery of your identity to the person you are calling.
To activate CLID dial *67 before you make the call.
Call Return
With Call Return you can call the last party that called you, whether or not you answered their call. The system stores the number of the last party to call, and connects you to them.
To call back the last party that called, dial *69.
Three Way Calling
With Three Way Calling you can make a three way call with two parties, in which all parties can communicate with each other.
To make a three way call:
- Make a call using your phone
- Press the flash/hangup button once
- Dial the second person
- Press the flash/hangup button once then press 3
optional VOIP features
These services are optional on your VOIP line. You can configure, activate and deactivate the following services via member account services ( toolbox ).
Simultaneous Ring
With Simultaneous Ring you can have multiple phones ring simultaneously when calls are received on your phone number. The first phone to be answered is connected. For example, calls to your desk phone could also ring your mobile phone, in case you are not at your desk.
Sequential Ring
With Sequential Ring you can ring up to 3 locations (in addition to the base location) in the sequence you supply for a specified number of rings.
Music on Hold
With Music on Hold you can entertain your friends and family when you put them on hold. Music available includes: Rock, POP, Jazz/Funk and Dance.
