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1. Is NBN currently available at your address?

e.g. 502 Hay St, SUBIACO WA 6008
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Congratulations! NBN Fibre is available at your address!
Congratulations! NBN Wireless is available at your address!

Sorry, your address doesn't appear NBN ready.

Don't worry, iiNet can still provide you with fast Broadband in the meantime, and notify you as soon as NBN becomes available in your area. View our available plans or join the NBN wait list below.

All of these products are available in your area

  •  
Congratulations! NBN Fibre is available at your address!
Congratulations! NBN Wireless is available at your address!

Sorry, your address doesn't appear NBN ready.

Don't worry, iiNet can still provide you with fast Broadband in the meantime, and notify you as soon as NBN becomes available in your area. View our available plans or join the NBN wait list below.

All of these products are available in your area

  •  

{{ getStepNumber("speed-options") }}. Choose your {{ networks()[networkChosen()].name }} speed

{{ planSets()[set].speeds.download }}/{{ planSets()[set].speeds.upload }}Mbps*
{{ planSets()[set].tagline }}

{{ getStepNumber("quota-options") }}. Choose your quota

  • MOST POPULAR

    {{ plan.Name }}

    {{ planQuotaLine(plan).quota }}

    {{ planQuotaLine(plan).tagline }}

    ${{ planQuotaLine(plan).costPerMonth }}per
    month

    ${{ planQuotaLine(plan).costPerGB }} per GB

Included

NetPhone Netphone

Every {{ networks()[networkChosen()].name }} plan comes with our Netphone (VoIP) service. Learn more about VoIP.   Show call info

Calls to other Netphone numbers Included
Local calls Included
Standard national calls Included
International calls From 5c/min View international call rates
Calls to Australian mobiles 29c/min (per 30 second block)
1300 and 13 numbers 30c untimed
  • Includes all your local & standard national calls
  • Great call quality and easy to use
  • Includes call features like Voicemail

{{ getStepNumber("phone-options") }}. Customise your phone plan (optional)

  • VoIP Mobile Call Pack

    {{ productInformation().VoIPMobileCallPack.Name }}

    Includes all your calls to standard Australian mobiles.
    Find out more.

    ${{ productInformation().VoIPMobileCallPack.MonthlyPriceOnContract }}per month
  • International Call Pack

    {{ productInformation().VoIPInternationalCallPack.Name }}

    Includes all your calls to landlines in our Top 20 International destinations. Find out more.

    ${{ productInformation().VoIPInternationalCallPack.MonthlyPriceOnContract }}per month
Fibre Phone

Do you have complex phone services or wish to use your phone in a power outage? Check out Fibre Phone for more details.

Home Phone

Do you have complex phone services or wish to use your phone in a power outage? Check out Home Phone for more details.

{{ getStepNumber("modem-options") }}. Do you need a modem?

  • New offer!

    Included WiFi Modem

    with any new NBN plan

    No modem? No worries!

    We'll provide you with a WiFi modem at no extra cost when you sign up to a new NBN plan with iiNet.
    More info on included modem.

    ${{ modemCost('FreeGenericModemFibre', 'buy') }}upfront
  • iiNet TG-1 Modem

    New kid on the block

    Our new entry level modem. Custom built with everything you need to get started.
    More info on TG-1 modem.

    iiNet TG-1
    ${{ modemCost('TechnicolorModemFibre', 'buy') }}upfront
  • NetComm Modem

    Just the basics

    Our basic modem. Fast, reliable performance with none of the frills and a great price.
    More info on NetComm modem.

    NetComm NB16WV-02 Modem Router with Voice
    ${{ modemCost('NetcommNbn', 'buy') }}upfront
    ${{ modemCost('NetcommNbn', 'rent') }}monthly
    rental
  • Budii Lite®

    For enthusiasts

    A good balance of performance and price. Includes WiFi and gigabit ethernet.
    More info on Budii Lite modem.

    Budii Lite Modem
    ${{ modemCost('BudiiLite', 'buy') }}upfront
    ${{ modemCost('BudiiLite', 'rent') }}monthly
    rental
  • No thanks, I have my own modem

    {{ isModemSelected('ByoModem') ? 'Selected' : 'Select' }}

Not sure if your existing modem is suitable?

We always recommend our Included WiFi modem, which we provide at no additional cost with a new {{ networks()[networkChosen()].name }} plan. It's easy to setup and works with iiNet TV & Netphone

If you have a modem that you've used to connect to NBN/ADSL Broadband previously though, there's a good chance you'll still be able to use that device to get online.

It's best to consult the manual for your current modem, check online, or even call us, as there may be some limitations with your device, for example;

  • May be locked to your previous provider
  • May not be capable of NBN speeds
  • May be incompatible with other products like Netphone & iiNet TV

{{ getStepNumber("sign-up-summary") }}. Sign up now

Your plan: {{ signUpSummary().oneLineSummary() }}

Only 24 month contract is available when renting a modem

Minimum total cost {{ signUpSummary().contract() }} is {{ signUpSummary().totalCost().minOverContract | currency }} ({{ signUpSummary().planFees().Price | currency }} monthly {{ signUpSummary().planDetails().Name }} plan fee x {{ signUpSummary().contractMonthOneLiner() }}{{ signUpSummary().activationFeeOneLiner() }}{{ signUpSummary().phoneCostOneLiner() }}{{ signUpSummary().callPackCostOneLiner() }}{{ signUpSummary().modemOneLiner() }}{{ signUpSummary().phoneLineIncludedOneLiner() }}). {{ isModemSelected('ByoModem') ? "This does not include the cost of an NBN-enabled modem or any optional extras not listed above which may be added or removed from time to time." : "This does not include any optional extras not listed above which may be added or removed from time to time."}} {{ showPhoneProduct('HomePhone') && isPhoneServiceSelected('HomePhone') ? "Telephone connection fee may apply." : "" }}
  • Included calls are subject to our Acceptable Use Policy
  • Shaped Speed: {{ shapedSpeeds() }} Learn more
  • Shaping is the term used to describe the slowing of a connection that’s exceeded its allocated monthly download allowance.

    • Connections with Anytime quota will be shaped once the total allocated allowance has been reached.
    • For connections featuring Peak and Off-Peak quota, shaping’s only applied to the period in which the allowance has been reached.

    We never charge excess usage fees on plans featuring shaping, but you can always purchase a Data Pack to replenish your quota and get back to full speed.

Your total:

${{ signUpSummary().totalCost().monthly }}per
month

+ ${{ signUpSummary().totalCost().upfront }} upfront cost

+ ${{ signUpSummary().totalCost().activation }} upfront activation fee

Call us now

iiNet NBN has you covered

High-speed broadband options for regional areas.

NBN Wireless

Better reliability with a fixed number of users in a given area, ensuring high-speed broadband is available to all Australians.

View NBN Wireless plans

NBN Fibre

State of the art fibre optic technology means the NBN delivers reliable broadband with speeds up to 100Mbps by running fibre-optic cable right up to your house.

View NBN Fibre plans

Residential NBN Satellite

With the NBN Interim Satellite reaching capacity, NBN Co has ceased sale of the interim satellite product. The full satellite service is expected to be launched in 2016.

All iiNet Residential NBN Fibre and Wireless plans come with

  • Freezone

    Access to the iiNet Freezone
    Music, sport & tv entertainment

  • Email

    10 email addresses
    1GB webspace

  • Netphone

    All local & standard national calls
    with our included Netphone

  • Shaping

    No excess quota usage charges
    We simply shape all excess use

  • Customers

    24/7 customer service
    Support when you need it most

  • Services

    Contract flexibility
    No lock-in contract available

What our customers are saying

"Always a great experience calling iiNet support. This time, Ismail surely did cheer me up on cold Melbourne day. Thanks!"

Mark - 4 July 2015

"Moeneeb was friendly, polite, reassuring and knowledgeable and he was able to get me up and running on NBN Wireless very efficiently and effectively. Much appreciated. Thank you!"

Debrah - 17 July 2015

"We've been an iiNet customer for over 10 years, and will continue to do so with such great customer service. Value for money, a great service and great customer relations means everything to us. Thank you, to everyone at iiNet :)"

Gaylene - 30 July 2015
iiNet Customer Service rated 4.18 out of 5 based on 31,080 ratings.

It's not just our customers that think we're awesome!

  • awards
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Data packs

So you’ve gone a bit crazy on the old downloads. Don’t sweat it, we’ve all been there – just pick up an iiNet Data Pack to replenish your monthly broadband quota. It’s a bit of extra quota added to your Peak, Off-Peak or Anytime allowance for full-speed access when you want it. Available through Toolbox. And we promise not to tell anyone. Honest.

$10

provides 10GB
extra usage

$15

provides 20GB
extra usage

$30

provides 50GB
extra usage

$50

provides 100GB
extra usage

$80

provides 200GB
extra usage

Learn more about our data packs.

What is the Freezone

The iiNet Freezone is a hand-picked set of sites, servers and entertainment you can visit without using up your monthly quota. Better still, if the unthinkable happens and you do max out your quota, you can still hit up the Freezone at full speed.

Visit the iiNet Freezone

Is this your first time with Netphone?

To get your Netphone up and running, you'll need in your home:

  • Phone A phone handset
    Netphone works just like a normal phone. To start using it, all you need is a standard phone plugged into your VoIP-enabled broadband modem.

    Which means you also need...

  • Netcomm A VoIP enabled broadband modem
    Time for a shameless plug: we recommend using our $0 Included WiFi modem, because it's easy to set up and plays well with NBN and iiNet TV with Fetch.

     

    Unless you use...

  • Hardware a VoIP adapter (ATA)
    If you're not ready for a VoIP-enabled modem, an ATA device will let you plug in your phone handset for Netphone calls.

Terms summary

  • Our activation fee of $79.95 applies to standard NBN service installations unless otherwise specified. Non-standard installations may incur charges payable by you - NBN Co will advise you of any applicable charges.
  • When you sign up to NBN Fibre or NBN Wireless you can elect to receive a new WiFi modem for $0.
  • When you sign up for a 24-month contract your activation fee is waived – saving $79.95.
  • Both uploads and downloads count towards your monthly quota.
  • If you exceed your quota, your download and upload speeds are shaped for the remainder of your billing month.
  • You may switch between our NBN plans at any time without incurring contract break fees. A plan change fee applies when switching to a plan of equal or lesser value.
  • NBN Satellite does not include access to Freezone, Data Packs or Netphone.
  • NBN Fibre Phone plans must be paired with an active iiNet NBN Fibre service. If your fibre plan is cancelled, your Fibre Phone service will also be cancelled.
  • Please be aware that any existing services operating on your phone line may not work, such as back-to-base alarms, personal response systems, fax machines or EFTPOS. Please check with your device manufacturer or provider to see if the device is NBN compatible.
  • If you want to keep using any other phone sockets in your home, you will need to get a registered cabler to come and connect these up to your NBN Fibre service. You will be responsible for the cost of any such cabling work.
  • Where your NBN service includes a battery backup;
    • A fully charged battery in perfect condition may last up to 11 hours. If the battery is not fully charged, kept in sub-standard conditions or is aged, it may last for less than three hours.
    • If your telephone requires mains power to function, then it will remain inoperable in a power outage, even if you have a battery backup unit.
    • It is your responsibility to check and maintain the batteries. Instructions are available here.
  • Once the NBN Fibre roll out has been completed in your area, services over the legacy copper network will no longer be available at your premises and any copper services that are still connected at your premises on the Disconnection Date are liable to be disconnected.
  • Netphone is a VoIP service included with every NBN Fibre and Fixed Wireless plan. To use it, you will require a phone handset and VoIP-compatible modem. Netphone covers all your local and standard national calls.
  • For more information, please refer to our terms, fees & guarantees.

iiNet

TransACT logo

Welcome TransACT members

We are in the process of moving all TransACT Victoria customers onto the iiNet network. This means that you'll now be able to sign up for a great selection of iiNet products and services!

As an iiNet customer, you now have access to our great range of internet and voice services, as well as any new products we launch – this also includes any promotional offers! You will also continue to enjoy award-winning customer service from our dedicated support teams.

If you'd like to know a little bit more about iiNet, feel free to browse our website, or download our Welcome Booklet. Be sure to have a read through, to see how we can help you connect better.

New Customers

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