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Fast Naked Broadband

with all local and standard national calls included.

Free iiNet TV with Fetch for 24 months
value $240

Netflix QUOTA-FREE

WiFi modem included
value $109

Broadband 300GB

Double your 4G mobile data

 

Netflix streaming membership, internet, and Netflix compatible device required. See netflix.com/TermsOfUse. Excludes all Satellite, NBN Wireless, Mobile Voice, Mobile Broadband and all Business customers. Free Fetch available until 30th June 2015 or while stocks last.

Check availability at your address

e.g. 502 Hay St, SUBIACO WA 6008
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Frequently asked questions

This article will answer some frequently asked questions about iiNet’s Netphone (VoIP) service. This includes the iiTalk (VoIP) product associated with Naked DSL.

Select one of the links below to jump to a query:

What is Netphone?

Netphone is a VoIP service. VoIP stands for ‘Voice over Internet Protocol’ – basically, it’s a phone service that transmits your voice over your internet connection.
 

What are the benefits of Netphone?

  • Significantly cheaper call rates than traditional phones
  • Mobile call charges are 29c/min (per 30 second block)
  • International calls from 5c per minute. Check rates per country.
  • 1300 and 13 numbers 30c untimed

In exchange for these significant cost benefits, Netphone is only available to those who agree to waive their rights under the Customer Service Guarantee.
 

How do I set up Netphone?

Once your Netphone service has been activated, you’ll need to configure the service in your modem. For full instructions, see Setting up VoIP.
 

Is it possible to have Home Phone and Netphone at the same time?

Yes, provided your address has an active copper phone line connected and you have an ADSL/ADSL2+ or Naked DSL broadband service.

It’s even possible to have calls to your Home Phone number and your Netphone number come to the same handset if it’s connected to your modem in a specific way called “PSTN Failover”. Learn how to set this up.
 

Will Netphone work if my internet connection is down?

No. If the internet connection is down, you won’t be able to make or receive calls using your Netphone service.

Please note: If your modem is set up to route Home Phone calls, and your internet connection is down, outgoing calls will be made by your Home Phone service at the rates applicable for Home Phone.
 

If I move house, can I keep my Netphone number?

Netphone numbers are attached to geographical zones, so unfortunately we cannot guarantee that you will be able to keep the same Netphone number if you move house.

iiNet

TransACT logo

Welcome TransACT members

We are in the process of moving all TransACT Victoria customers onto the iiNet network. This means that you'll now be able to sign up for a great selection of iiNet products and services!

As an iiNet customer, you now have access to our great range of internet and voice services, as well as any new products we launch – this also includes any promotional offers! You will also continue to enjoy award-winning customer service from our dedicated support teams.

If you'd like to know a little bit more about iiNet, feel free to browse our website, or download our Welcome Booklet. Be sure to have a read through, to see how we can help you connect better.

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