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Technical Support

Support & billing: 13 22 58


Sales: 13 19 17

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Home Installations

e.g. 502 Hay St, SUBIACO WA 6008

Need Installation help?

Some people find connecting broadband and gadgets a little tricky, so we’re here to help.

Whatever the iiNet product or hardware, your iiNet techii™ will visit your home to offer personalised, end-to-end installation solutions to get your broadband up and running. Let’s get your entire home connected, not just your modem.

An iiNet techii™ can help with:

On-DemandSetup & Configuration

What’s the point of having shiny gadgets if you’re not getting the most out of them? Your techii™ can help with setting up your new iiNet broadband service, modem, home network and iiNet TV with Fetch. We can also help connect and configure your internet-ready peripherals such as smartphones, tablets, smart TVs, gaming consoles, PCs, laptops and more!

Always on the go? We can also assist with setting up email on your new smartphone. You’ll never miss an important email again!

Wireless HotspotsWireless Home Networking & Security

Your techii™ can help set up your secure wireless network around your home, and ensure your wireless-enabled gadgets are able to securely connect to the internet.

We can also provide recommendations on network range optimisation and speed.

Internet SecuritySupport, Troubleshooting & Optimisation

Home network misbehaving? Computer running slow? An iiNet techii™ can help troubleshoot and fix any connectivity problems.

We can also help optimise your PC or Laptop, curing it of performance issues, and if your gadgets need customisation, we can take care of that for you too.

Talk MoreTech-ucation

Want to know more about this internet thing? Your techii™ can help with general ‘net and computer advice. We’ll explain iiNet features such as Webmail and Freezone to help you get the best out of your new broadband connection. We can also help you unlock the most out of your new gadgets.

If you’ve just bought a new smartphone, iPad, tablet device, gaming console, PC or laptop, we can help configure and show you and your family around all the necessary bells and whistles.

Upfront for 60 minutes

Book techii™

Available in the Perth, Melbourne, Sydney, Brisbane and Adelaide metro areas.
You can organise a visit by calling 13 22 58 or adding one to your order.

You can organise a visit by calling 13 22 58 or adding one to your cart above.

Frequently asked Questions

View answers to the most commonly asked quesions about techii™

Read the FAQ
Wifi Hotspots


Introducing Tech2Home, iiNet’s exclusive provider for home entertainment (AV) services for customers. Tech2Home also provide a range of cost-effective IT support services, provided over the phone or online, to homes nationwide. Best of all, Tech2Home services have flat fees, so you always know how much it’s going to cost.

To get an appointment, call 1300 424 000 or book online today.

What can Tech2Home help me with?

Antenna installationAntenna supply and installation

  • Standard antenna installation
  • Digital reception assessment
  • Antenna switch-over

Home theatre setupHome theatre setup

  • Wireless speaker, 2 speaker mounting and sound bar setup
  • Optimised home theatre (with receiver) and projector mounting
  • Home theatre installations

iiNet TVTV setup

  • Wall mounting
  • TV cabinet mounting
  • Set top box and PVR estup (including FetchTV)

Computer SupportRemote IT support from our Australian call centre

  • Computer and tablet support (annual subscription service)
  • Single services including system upgrades, computer setup and software installation
  • Data backup
  • Virus removal
  • WiFi, home networking and more

What perks do I get for being an iiNet customer?

Thanks to our partnership, iiNet customers score the following special discounts with Tech2Home:

For more information, visit the Tech2Home website or call 1300 424 000.

"I have nothing but praise for iiNet and have already recommended techii™" - Kate in Hamilton Hill "techii™ displayed excellent customer services skills and technical knowledge." - Suzanne, Osborne Park, WA "This service was second to none. I phoned one day and then had an appointment time for the next day." - Donna, Atwell, WA
  See more testimonials
Call us now: 13 19 17
Let's move in together!


TransACT logo

Welcome TransACT members

We are in the process of moving all TransACT Victoria customers onto the iiNet network. This means that you'll now be able to sign up for a great selection of iiNet products and services!

As an iiNet customer, you now have access to our great range of internet and voice services, as well as any new products we launch – this also includes any promotional offers! You will also continue to enjoy award-winning customer service from our dedicated support teams.

If you'd like to know a little bit more about iiNet, feel free to browse our website, or download our Welcome Booklet. Be sure to have a read through, to see how we can help you connect better.

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