iiNet - connect better

Technical Support

Support & billing: 13 22 58

Sales

Sales: 13 19 17

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e.g. 502 Hay St, SUBIACO WA 6008
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What Our Customers Say

What our customers say

"Jennifer was extremely helpful. She understood my enquiry and was able to assist very courteously."

Michael - 5 August 2014

"Went out of his way to fix the problem and stayed on the phone to ensure everything was working. This is what good customer service is all about. Thanks iiNet."

Abel - 16 August 2014

"I having nothing but admiration and delight to be a customer of iiNet. I have no hesitation in recommending you to anyone. Thank you."

John - 26 August 2014
iiNet Customer Service rated 4.36 out of 5 based on 30,531 ratings.

Our Awards

  • Contact Centre of the Year

    Contact Centre of the Year Auscontact Association Awards, 2014

  • Outstanding Customer Service Team

    Outstanding Customer Service Team Global Business
    Excellence Awards, 2014

  • Customer Service Leader of the Year

    Customer Service Leader of the Year and Woman of the Year
    Stevie Awards, 2014

  • Internet Service Provider of the Month

    Internet Service Provider of the
    month
    , Roy Morgan Customer
    Satisfaction Awards, 2014

  • Home Phone Provider of the Month

    Home Phone Provider of the Month
    Roy Morgan Customer
    Satisfaction Awards, 2014

iiNet

TransACT logo

Welcome TransACT members

We are in the process of moving all TransACT Victoria customers onto the iiNet network. This means that you'll now be able to sign up for a great selection of iiNet products and services!

As an iiNet customer, you now have access to our great range of internet and voice services, as well as any new products we launch – this also includes any promotional offers! You will also continue to enjoy award-winning customer service from our dedicated support teams.

If you'd like to know a little bit more about iiNet, feel free to browse our website, or download our Welcome Booklet. Be sure to have a read through, to see how we can help you connect better.

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