iiNet fibre - terms, fees & guarantees
All iiNet products are bound by our Customer Relationship Agreement. This page contains a quick summary of the terms, fees and guarantees that we offer with an iiNet fibre service. If you have any questions, please feel free to contact us on 1300 559 582.
contract terms
| contract term | |
|---|---|
| 24 months | $79 setup |
| no fixed term | $159 setup |
fair contract guarantee
When you signed up for and optional fixed term contract, you commit to retrain your fibre service for the set 24 month period. However, our fair contract guarantee lets you change between fibre plans at any time without breaking your contract.
When upgrading, we will absorb the administration cost, but a fee will apply if you switch to a fibre plan with a lesser monthly value.
If you end your contract early, you will only be required to pay back the difference between the discounted and full setup cost, $80.
fees
| setup fees | |
|---|---|
|
standard setup This is a once-off setup fee to get you connected. |
$159 |
| plan & contract fees | |
|
downgrade fee We call it a downgrade when you switch to a fibre plan of equal or lesser value. |
$39 |
|
contract break fee If you end your contract early, we simply charge back the difference between the standard setup fee and the discounted fee. |
$80 |
