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culture and values

We don't go out of our way to be different - our exciting and unique office culture is driven by who we are in the real world. Since our humble suburban garage beginnings, we've committed to pioneering in internet products and delivering awesome service, while having fun.

Our core values

Awesome customer service

We're passionate about delivering customer service excellence in every way. We love feedback from customers and are dedicated to improving the way we help them.

Initiate and embrace positive change

For us, change is the only constant. We make the most of the unexpected and adapt to where the industry goes. But most of all, we evolve according to our customers' needs.

Passion for what we do

We're full of ideas and enthusiasm for what we do. We live for technology, we love the internet and we want to set it free.

Share ideas and work together for a better result

We collaborate and value each other's ideas. After all, our people are the key to our success - we're a team, committed to helping each other grow.

Imagine a better way

We're curious people who think BIG! We love solving puzzles and finding creative ways of getting things done.

screen shot of wondershare

Work together - play together

At iiNet we believe it's important for individuals and teams to express themselves, to demonstrate their passion and enjoy themselves whilst still delivering awesome customer service for our customers.

screen shot of westnet call centre gets a casino makeover

Westnet call centre gets a casino makeover

The westnet call centre gets a casino makeover to align with the bingo staff incentive promotion.