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13 24 49
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All iiNet products are bound by our Customer Relationship Agreement. This page contains a quick summary of the terms that come with your iiNet service and/or product.
If you have any questions, please feel free to contact us on 13 24 49.
| contract term | |
|---|---|
| 24 months | $79.95 setup and up to $100 off on modem costs |
| no fixed term | $150 setup |
If you decide to end your contract early, you will be required to pay back the costs reasonably incurred by Westnet by you leaving the contract.
| Business Naked contracts | contract tenure | |||
|---|---|---|---|---|
| < 6 months | 7-12 months | 13-18 months | 19-24 months | |
| Naked DSL | $223 | $144 | $109 | $75 |
| Naked DSL with BoB™ Rental | $292 | $193 | $137 | $83 |
BoB™ Contract Break Fees for BoB™ rental contracts are charged separately and in addition to the Contract Break Fees listed above.
| BoB™ rentals | contract tenure | |||
|---|---|---|---|---|
| < 6 months | 7-12 months | 13-18 months | 19-24 months | |
| Cancellation Return Fee | $200 | $100 | $100 | $100 |
| Cancellation non Return Fee | $369 | $150 | $150 | $150 |
| plan & contract fees | |
|---|---|
|
downgrade fee We call it a downgrade when you switch to a Naked DSL plan of equal or lesser value. |
$29 |
Once you've signed up for an optional fixed term contract, our Naked DSL fair contract guarantee lets you change between our Naked DSL plans at any time without breaking your contract. When upgrading, we will absorb the administration cost.
When changing to a plan of equal or lesser value, a small administration fee applies. If you end your contract early, you will only be required to pay back any promotional offer or hardware discount we applied within the contract.