Business Voice - Terms, Fees and Guarantees

All iiNet products are bound by our Customer Relationship Agreement. This page contains a quick summary of the terms, fees and guarantees that come with your iiNet Business Voice service. If you have any questions, please feel free to contact us on 13 24 49.

Contract offer

Our Business Voice plans include the rental of a business telephone handset on a 24 month contract which saves you from purchasing them.

Contract break fees

If you end your Business Voice contract early, you will be required to pay back the costs reasonably incurred by iiNet by you leaving the contract, you don't have to pay out your remaining monthly fees.

Hosted PBX Contract Break Fee	<6 months	7-12 months	13-18 months	19-24 months
IP 335	$265	$211	$131	$43
IP 550	$313	$245	$151	$49
IP 670	$421	$321	$195	$62
IP 670 and expansion kit	$553	$415	$250	$78

Fair contract guarantee

Our fair contract guarantee lets you change between Business Voice plans at any time without the need to break your agreed contract.

If you upgrade your plan, we will absorb the administration costs. If you change to a Business Voice plan of equal or lesser monthly price, a small fee applies.

Downgrade Fee: $59