Sales: 13 19 17   Support & billing: 13 22 58

Careers

Where do you fit?

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Administration, Facilities and Events

"There's no such thing as being too organised. Service with a smile"

We all know it's organised, independent people like you who run the show - whether you're managing projects, planning events or holding the fort at the front desk. You like the satisfaction of a job well done, and there's plenty to do in our Corporate Services and Information Services departments.

Keep an eye out for roles like Facilities Officer, Administration Officer, Project Officer, Personal Assistant and Events Co-ordinator.

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Business Development and Improvement

"I'm a forward thinker and like to watch things grow, I like to crunch numbers... so analyse that!"

There's plenty of room for sharp thinkers here. If you're good at analysing options and finding new solutions, you might enjoy working in business analysis or product development, within our Finance, Network Services or Corporate Services departments.

Look out for roles like Business Analyst, Commercial Analyst, Development Manager, and Product Manager.

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Contact Centre - CSR

"I love helping customers reach a solution that suits them (and I've got a great phone manner)"

If you're excited by the idea of improving someone's day with a simple fix, join our Customer Service department as one of iiNet's front line ambassadors to the world. There are positions available in all four of our office locations - Perth, Sydney, Auckland and Cape Town.

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Contact Centre - Management

"Customer service is my passion but so is developing my team"

If you've got a background in customer service and would love to foster a great team, join our dynamic contact centre as a Customer Service Manager. We've even developed a special leadership program for all our front line managers.

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Communications and Websites

"My friends tell me I'm one of those ‘creative types…"

You're good at coming up with new ideas, revamping old ideas, and you can communicate a message with style. We've got innovative types like you planted throughout the business in our Network Services web team, Corporate Services communications team and Sales team.

Some of our favourite creative roles include Graphic Designer, Web Designer, Communications Officer, Web Developer or Copywriter - and even covert creatives in marketing and public relations.

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Finance

"Numbers make sense to me - especially the kinds with dollar signs."

If you have an eye for detail and a head for figures, consider looking after our bottom line as an accountant or business analyst, or as a key player in our credit & compliance team within our Finance division.

Watch out for roles like Management Accountant, Bookkeeper, Financial Controller, Credit Officer, Payroll Officer, and Business Analyst.

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HR

"People are my passion - I love to help them shine!"

You believe in teamwork, you want to help others reach their full potential - you actually care! We like people like you in Human Resources, making a difference to your colleagues via our Corporate Services department.

Roles that may suit you include HR Officer, Trainer, HR Advisor, Associate Trainer, and HR Administration.

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Training

"I get a kick out of watching people grow and develop."

If you're a sucker for getting up in front of a group and helping others grasp fresh concepts and techniques, the Training team is looking for you! You may even wish to be a behind-the-scenes educator, where you'll be creating the opportunities for your colleagues to learn new things each day.
Keep your eyes peeled for a Training role and let us know you're out there… Training Associate, Training Officer, Training Coordinator, Training Manager and more.

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ITS

"If it doesn't compute with you, don't worry it will with me"

As an ISP, we are always trying out the latest hardware and modern gadgets. So if you like getting your hands dirty exploring new technology, you might find your niche here as one of our IT experts.

Think about joining our team as an IT officer within our Corporate Services team.

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Sales (Marketing)

"My specialty is promotion and marketing - I love to follow an idea through to the sale."

You're energetic and passionate about promoting new concepts. You love the marketing industry and all the innovative ways to promote new products. Chances are, you'll also fit right into our Sales department.

If you're up to the creative challenge, keep watch for roles like Marketing Co-ordinator, Marketing Assistant, Sales Co-ordinator or Marketing Manager - you'll be pulling the strings behind all our campaigns to new and current customers.

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Network Operations

"I'm all about the here & now, making sure everything operates smoothly."

As an expert multi-tasker, you'll enjoy the variety that this team has to offer. You'll have a hand in all of iiNet's customer and staff systems, and get to interact with all areas of the business.

Roles range from Network Administrator & Engineer, Systems Administrator & Engineer in the Network Services department.

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Network Engineering, IS

"Engineering is my middle name, I love being on the forefront of innovation"

You are a forward thinker and like to explore the frontier of the internet - everything from the latest best-practise methodology to the ever-changing web. Bring your inquisitive mind and bright ideas to our Network Services department, where we keep the building blocks of our business.

Keep an eye out for positions like Systems Engineer, Network Engineer, Content Engineer, and Voice Engineers.

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Project Management

"From conception to completion there aint no project I can't manage"

If you're an ideas person and can see the bigger picture. If concept, strategy and delivery are your thing then you will fit right into Corporate Services, Network Services, Finance and Information Services.

Depending on your past experience you may find a place in our company as a Project Officer, Project Co-ordinator and Project Manager.

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Programming

"I know 12 different languages, but I speak in code"

If you're a little curious and enjoy a variety of work opportunities, you might find your niche here as a programmer or web developer. In fact, if you just like finding solutions to a never ending list of puzzles, your problem-solving brain will be well used across the business in Network Services, Information Services, and Corporate Services.

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Executive Team

"Your Business is my Business, and I lead from the front"

At iiNet we have a vision - to offer the best internet service in Australia - and we need passionate, driven people to make that happen. If you're an experienced leader, looking for a hands-on role where you can make a difference, watch for an opening in our Executive Team.

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Other departments

Corporate services

corporateThe heart of our business, Corporate Services is a diverse mix of skills and functions, all dedicated to running the show. They look after over 2,000 staff, maintain and improve our office infrastructure (across all four locations!), and represent iiNet's ethos to the rest of the world.

Finance

financeOur Finance team is the custodian of the company's cash resources, responsible for monitoring and forecasting iiNet's financial position. Opportunities in this department range from product development to credit control, industry analysis to auditing - positions available from graduate to senior levels.

Information services

informationInformation Services look after all of iiNet's internal staff systems, from customer databases to work management tools. The department encompasses a range of responsibilities from programming, product delivery and project management.

Sales

salesOur Sales division are responsible for increasing brand and product awareness, creating sales opportunities and encouraging customer loyalty. You know those iiNet ads all over the place - these guys made it happen.

Network services

If you're keen ot get your hands dirty with leading edge technology, our Network Services department could be your perfect fit.network Spanning a wide skillset, you'll find system designers, web designers, testers, coders, analysts and operations specialists all focused on the quality of your telecommuncations.

Executive & management team

executiveWith so much going on in the industry, we rely on our executive team to keep us on track. They're our heads of strategy, shaping how iiNet fits in today's internet market. Our managers and executives, throughout the business, work as a team to inspire and lead on all fronts. We take leadership very seriously here, offering in-house training and up-skilling for all our movers and shakers.