iiNet - connect better

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Welcome to iiNet

Recently, you've been brought across to the iiNetwork. You're now on board with the leading challenger in the Australian telecommunications market and we'd like to give you a warm welcome.

Lots to love about iiNet

As an iiNet customer you can now look forward to the latest Internet products, services and special offers as they arrive. You also have access to our award-winning Customer Service Team if and when required.

If you'd like to know a little bit more about iiNet, feel free to browse our website, or download our Welcome Booklet. Be sure to have a read through and see how we can connect you better.

Do I get to keep my email address?

Absolutely. You're now an iiNet customer but you can still use your existing email address.


Toolbox is your one-stop shop for managing your iiNet account online. Here you're in control of everything from checking volume usage and managing email to purchasing hardware and changing your payment details - you can even pay an invoice or switch plans.

If you're having trouble remembering your username and password, feel free to give us a call and a Customer Service Representative will be able to assist you.

What's next?

Now and always, if you have any questions on any matter, please contact our Support Team on 135 005 or email

Welcome to iiNet, make yourself at home.